Vacancy expired!
- CISCO UCCE infrastructure support and automation, code as infrastructure developer and support.
- The candidate will engineer, architect, and install new and upgraded infrastructure systems.
- The primary focus will be on Nuance TTS/ASR/Security Suite and Virtual Hold Technology Mindful call-back product.
- Automation is developed in PowerShell, java, VBScript, AutoIT, and other tools. Platforms are GitHub, Tekton, OpenShift, and other infrastructure as code solutions.
- Solutions above integrate with CISCO UCCE, VVBs, CUCM, Call Manager, Cubes, and other telephony components.
- The individual will need to be familiar with CISCO components for integration and troubleshooting.
- They will work on an agile team and deliver product deliverables based on our backlog.
- The product work will be segmented into three two-week sprints. Automated testing is done with both JUnit tests and Cyara integrated testing.
- Significant knowledge is needed about the CISCO UCCE environments to diagnose both application and infrastructure outages.
- Developer will need to work with both infrastructure and development teams to diagnose these outages.
- CISCO UCCE Automation (PowerShell, GitHub, Tekton, OpenShift, java, AutoIT, or other infrastructure as code technologies)
- Architecture skills
- Visio Writing skills
- Telephony configurations