Why join Stryker?We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comPosition Summary: Responsible for the most critical National IDN/ASC customers and lead a team that will manage the day-to-day contract and account management for these key accounts. They will oversee the team's performance and drive results through Corporate Supply Chain relationships within National IDNs & ASC's. They will also effectively engage with Strat and BU sales leaders across Stryker and will build collaborative strategies to support SYK goals of accelerating growth by BU, improving profitability and simplifying the customer experience within the key national IDN customers.
Essential Duties & Responsibilities
Deliver on KPI/CS goals and metrics for National IDN/ASC customers 1a/1b.
Support the IDN team and others across Customer Solutions and Stryker in annual account planning for National IDN's & ASC's.
Support in the development of customer offers, contract solutions and complex negotiations for National IDN's & ASC's as required.
Assist the Vice President in IDN business strategy plus, assist in the establishment of National IDN/ASC coverage strategies, and business plans.
In partnership with Vice President, Contract Strategy, establish routine cadence of communication with the National GPO team to understand their contracting strategies and ensure alignment of IDN/ASC activities as they related to GPO contracts.
Ensure alignment to BU Portfolio initiatives as outlined by BU pricing and contracting strategies defined annually and updated quarterly.
Make recommendations regarding critical National IDN/ASC customers.
Identify trends and gaps that have the potential to affect other National IDN/ASC's and escalate any actions plans to the Vice President, Contract Strategy for action across CS
Collaborate in the development and implementation of KPI metrics and measurement tools.
Complete monthly reports as specified by the Vice President, Contract Management.
Attend SYK meetings, trade shows and industry events as necessary
Complete Annual Performance Reviews for the National IDN/ASC team.
Initiate needed/required team training and personal development to increase skills, knowledge and capabilities needed to be consistent with the evolving healthcare marketing landscape.
Recruit, train and retain key team members to ensure their annual goals are met, while building paths for team members to promotion and future job growth
Proactively manage department expenses to pre-determined annual budgets
Education and Special Training
Reimbursement knowledge and education for Acute Care, Outpatient, and ASC Markets. Understanding of IPG relationship for ASC Market.
In-depth knowledge and experience of the Orthopedic Vertical
Qualification and Experience
Minimum of 5 years in medical device sales and/or marketing roles
12+ total years of industry experience with historical success working cross-divisionally and collaboratively
Demonstrated performance in people management and/or equivalent leadership positions. Ability to build trust to establish relationships in the IDN/ASC Market.
Access to upper-level administrative and IDN/ASC supply chain relationships, as well as prior experience with complex hospital customers including regional collaboratives, specific IDN/ASC's or specific BU strategic sales experience (either MSNT or Ortho/Spine
Must understand medical device markets (IDN/ASC), medical surgical, including disposables, capital equipment and implantable products to include joint replacement, robotics, and fracture management.
Must have excellent time management skills with ability to use independent judgment to prioritize effectively. Listen first with curiosity attributes.
Must be able to work with clinical and business personnel, both internal and external to Stryker
Must be able to analyze and resolve issues using independent judgment
Must be able to work well independently and without direct supervision
Must be able to generate and explain detailed forecasts, guidelines, and procedures and execute on strategy
Must be able to communicate concisely telephonically text and via email
Required proficiency in MS Office applications including Excel, Access, Word, PowerPoint, and Outlook
Excellent emotional and executive intelligence leadership skills
Excellent analytical, relationship, leadership skills
Excellent communication and interpersonal skills
Excellent organizational problem solving skills
Highly motivated and humble servant
Collaborative with proven brand of credibility and trust
Sales management or other leadership experience
About StrykerOur benefits:
12 paid holidays annually
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits (https://cdn-static.findly.com/wp-content/uploads/sites/1427/2023/09/20143933/us-stryker-employee-benefits.pdf)About StrykerStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)Know someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page (https://careers.stryker.com/referrals/)Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Full-time