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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
Position Description:This position is ideal for the multi-faceted individual who has the most technical experience on the team; Various experience in the areas of System and Software Engineering as well as installing, configuring, supporting hardware and system/application software and product integration. In this role, you will serve as the "Technical Lead" assisting in providing technical leadership through technical direction and support. Role will be to closely assist multiple organizations (Business Customers, Product Owners, GDIA, IT) with the conversion of business goals into product requirements and developing solutions. Position Duties:- Assist: Develop solutions, Provide Technical Leadership.
- Product and Requirements Management: Participate in and/or lead development of requirements, user story development, use cases, and test cases. Participate in stand-up operations meetings.
- Manage: Lead and Support Integration Projects, Oversee the work of system engineers and Discuss status w/ executives.
- Design: Work with Architects on solutions and the architecture/design of the Product, Provide feedback and recommendations on presented products.
- Acquire, Install, Configure: Work with IT Operations (ITO), IT Engineering, Asset Planning Lifecycle Management (APLM) and GDIA Business Customers in the acquisition, provisioning, installation, configuration and testing of hardware/software.
- Migrate/Adopt: Work with GDIA business customers in migration from old tools/platforms to new and/or adoption of new tools.
- Incident, Problem And Change/Service Requests: Participate and/or lead incident, problem, change and service request related activities. Includes root cause analysis (RCA). Includes proactive problem management / defect prevention activities.
- System Integration Capabilities.
- Programming, Installation and Software Development Skills.
- Cloud computing experience (e.g.; Kubernetes, Docker, OpenShift, PCF/PKS).
- Minimum 2-5 years professional experience installing, configuring, monitoring and tuning infrastructure tools.
- Minimum 2-5 years professional experience with Python and/or R software development (Anaconda experience preferred).
- Strong communication, and organizational and coordination skills as well as experience coordinating activities across multiple diverse teams.
- L2/L3 Support Experience.
- System design experience.
- Product Management Skills.
- Ability to perform root cause analysis.
- Knowledge of Various Software and Applications.
- Experience with Windows and Unix/Linux operating systems.
- Understanding of the technology related to supported products - Business Analyst / requirements definition / use case definition experience.
- Knowledge of company IT Policies and the processes and company IT Infrastructures and Technologies.
- Experience with analytics tools, including Informatica, Alteryx, QlikView, Tableau, Hadoop, Attunity.
- Experience with Cloud solutions (Google Cloud Platform, AWS).
- BA/BS or higher-level degree in Computer Science or related field, or equivalent experience.
- Technical certifications.