Telephony Product Manager

05 Dec 2024

Vacancy expired!

Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Position Description: CISCO UCCE technical telephony product manager, developer and support. Candidate will manage PDO team backlog and requirements, develop UCCE call flows utilizing ICM, CVP, and java languages. The development process leveraged is agile. Day to day development includes new projects, maintenance, small changes, and diagnostics of operational defects. As an agile shop, e leverage test driven development, so the individual will also need to develop test cases using our automated testing tools. Product Management will leverage Rally for all project planning. run daily ceremonies, coordinate requirements collection, provide management overview status on all user stories, tasks, epics and sub-epics. Developer will need to develop call flows using ICM, CVP, and java scripting. They will work on agile team and deliver product deliverables based on our backlog. The product work will be segmented into three two week sprints. Automated testing is done with both junit tests and Cyara integrated testing. Significant knowledge is needed about the CISCO UCCE environments to diagnose both application and infrastructure outages. Developer will need to work with both infrastructure and development teams to diagnose these outages.

Skills Required:
  • Product Management/Project Management Requirements collection.
  • Solid writing and oral communications.
  • CISCO UCCE ICM Scripting.
  • CVP Scripting.
  • Java Development.
  • Telephony configurations.

Skills Preferred:
  • European Foreign Languages (ie German, Italian, Spanish, )

Experience Required:
  • 5 years.

Education Required:
  • BS in IT or related area.

Education Preferred:
  • CISCO UCCE certification.
At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Find a purpose Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business. Move ahead Our success as a company is built on practicing inclusion and embracing diversity. Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At Ciber, our differences are embraced and celebrated. Ciber Global is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Ciber is proud to be recognized as a National Minority Supplier. National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council. About Ciber Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India. Ciber's strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide. HTC Global helps its clients reimagine technology to reach business goals.

  • ID: #23904926
  • State: Michigan Dearborn 48121 Dearborn USA
  • City: Dearborn
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2021-12-05
  • Deadline: 2022-01-20
  • Category: Et cetera