Traffic Signal Operations Technician

AECOM is actively seeking a highly motivated Traffic Signal Technician for immediate employment. This position will be based in the southeast Michigan area and will work out of client traffic operations center facilities. Traffic operations centers provide a centralized location for stakeholder communications, information dissemination, asset management, and traffic monitoring. The applicant will need to be professional, self-motivated, resourceful, and able to successfully execute various tasks in a fast-paced environment with ever changing priorities. This position will be located full-time on-site at our client location in Mt Clemens, MI.Job Description:  The successful candidate provides hands-on technical services and support for various traffic signal and intelligent transportation systems. Responsibilities include utilization, programming, configuration, and troubleshooting. The technician also evaluates and analyzes extensive data from multiple sources to detect roadway incidents, assess equipment setup, and monitor road sensor data. Effective communication with stakeholders ensures accurate information dissemination about traffic incidents. Additionally, the technician collaborates closely with the engineering team to address mobility impact and safety implications, deploying operational changes to alleviate congestion and enhance safety and mobility. Maintaining the quality and timeliness of all disseminated information, including social media and text messages, is a key responsibility. These systems play a vital role in managing safety and mobility on roadways overseen by the Macomb County Traffic Operations Center (TOC) project team.The candidate may be required to work weekends, major holidays, and overnight shifts, as typically assigned. A typical daily office schedule will be set; however, the applicant will be expected to work additional hours either before or after the typical shift, as needed.Responsibilities: The successful candidate for the Traffic Signal Technician role will receive specific training tailored to the systems, services, and procedures used by the Macomb TOC project team. The general responsibilities of this position, but are not limited to:Monitor traffic detectors, sensors, central systems, and automated traffic management systems to identify and manage roadway incidents, congestion, and device deficiencies.Disseminate traffic information through various communication channels (telephone, e-mail, instant messaging, and social media).Send real-time incident notifications and follow-up updates.Create, maintain, and troubleshoot work orders for ITS equipment and troubleshoot service requests related to traffic operations.Communicate effectively with engineers, technicians, transportation agency personnel, first responders, and other safety agencies.Verify and compare deployed traffic signal timing plans for accuracy.Deploy pre-designed traffic signal timing plans to address mobility concerns.Utilize central traffic signal systems for device integration, historical data access, and troubleshooting.Configure traffic signal systems, including controllers and detection.Develop graphs, charts, tables, maps, and descriptive statistics for traffic operations analysis.Conduct office and field testing of traffic signal system programming and configuration to support the delivery of construction and operational projects.Provide technical support during traffic signal ‘cut overs’ during construction or operational changes.Assist with data collection for studies and management needs.Deliver technical training on traffic signal system utilization, programming, configuration, and troubleshooting.Capacity to maintain composure and precision while working under pressure.