Summary A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv Switchgear and Busbar 480VAC/15KVAC electrical switchgear, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager. Qualifications 2+ years of hands-on electronic experience or field services is desired Training in electrical theory and technologies. Experience and/or prior military service performing applicable job duties. Familiarity with electrical/electronic test equipment and fundamentals Reading schematics and blueprints for power control, automation is desired. Power distribution, AC/DC, Voltage Circuit Theory and practical troubleshooting skills is desired Background in electrical power including low voltage through medium voltage and experience with most types of switchgear testing is a plus. Experience with programming PLCs and HMIs is a plus. Mechanical aptitude High School Diploma or GED required Standard computer skills including MS Outlook, Word, and Excel Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Must have ability to regularly lift at least 50 pounds Valid driver's license is required Foster a Customer-First Mindset Responsibilities A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv Switchgear and Busbar 480VAC/15KVAC electrical switchgear The Field Technician is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate Ability to evaluate the operating conditions of equipment Ability to interact comfortably with all levels of internal and external customers Must have the ability and self-motivation to manage one's own schedule Perform general and preventive maintenance on switchgear Respond to emergency calls at customer's request Strive to provide all customers a 'first time fix' for their equipment Provide accurate and timely communication to internal and external customers Monitoring and ensuring compliance with all safety policies, procedures, guidelines and laws. Provide accurate and timely reporting of time cards, expense reports, etc. While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell The associate frequently is required to sit and climb or balance Drive Continuous Improvement Working Conditions: Travel is required, Individual assignments are typically 3 to 5 weeks in duration When on assignment, working schedules are typically 10-12 hours per day, 5-6 days per week, day, or night shift This is a hands-on field, travel type position. The travel - up to 80% - could be national/international depending on site locations Flexible schedules (weekends, evenings, and holidays) Benefits Benefits provided include health insurance, prescription plans, dental, vacation, paid holidays, and 401K We provide an elaborate training program for new hires which requires travel to Columbus, Ohio as needed The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus
Full-time