UX Researcher / Product Designer

15 Jun 2024

Vacancy expired!

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Position Description:Product Engineering and Management (PEM) is GDI&A’s organization for creating analytical inspired products and services at the intersection of the commercial, customer service and connected vehicle domains. Leveraging multi-disciplinary product teams, agile processes and methodologies, technologies in the big data space and AI/ML, PEM delivers capabilities that will lead to improved quality, design, marketing, and development of our current and future products. PEM’s delivery of Mobility Analytics and Machine Learning capabilities for the company is a key enabler for innovation and value across the enterprise and tied to top business priorities. Our product line designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. They collaborate closely with product owners, product managers, and fellow designers across their portfolio.

Skills Required:
  • Take the stage. Facilitate and lead design thinking sessions with various technical and non- technical stakeholders.
  • Conduct generative user research such as contextual inquiry, ethnography, field research, user interviews, and stakeholder interviews.
  • Transform user research into assets such as affinity walls, journey maps, empathy maps, story boards, personas, etc.
  • Justify your research strategy and insights to stakeholders (un)familiar with the UX discipline.
  • Work as a collaborative team member with business partners, product managers, developers and fellow designers.
  • Provide mentoring, teaching, and leadership to fellow designers and team members.
  • Evangelize UX within your team and across the department.

Skills Preferred:
  • Passion for growing your skills, tackling challenging problems, and sharing your learnings with other.
  • Research chops, strong leadership skills, and diversity of experience are all a plus!
  • 3 + years of relevant product management experience.
  • Ability to build credibility and trust with team members and senior leaders.
  • Ability to work in a fast-paced environment with changing priorities.
  • Prior member of a Lean/Agile product team.

Experience Required:
  • Bachelor’s degree.
  • 3+ years of proven experience in UX, product management, or a mixture of the two.
  • 2+ years of experience in user research.
  • 2+ years of experience in facilitating design thinking and ideation workshops.

Education Required:
  • Bachelors’ or master’s degree in human-computer interaction, human factors, psychology, communications, or equivalent.

Find a purposeHelp clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business.

Move aheadOur success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

About HTC Global ServicesShaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.

  • ID: #43024462
  • State: Michigan Dearborn 48120 Dearborn USA
  • City: Dearborn
  • Salary: $50 - $60
  • Job type: Permanent
  • Showed: 2022-06-15
  • Deadline: 2022-07-23
  • Category: Et cetera