Associate Program Manager

DescriptionAssociate Program ManagerGroup: Energy, Environment & InfrastructureDivision: Utility Program Services; Delivery TeamLocation : Minneapolis, MN (must sit in Minneapolis)About Us: We are a dynamic and growing organization committed to enhancing energy efficiency and sustainability. As part of our expansion, we are seeking an exceptional individual to join our utility program services delivery team .Role Overview: The selected candidate will serve as the Associate Program Manager, responsible for supporting our utility clients’ residential energy audit and direct install energy efficiency program. This role involves coordinating and overseeing program implementation, ensuring seamless service delivery, and driving positive outcomes for both our clients and the community.Key Responsibilities:

Manage day-to-day operations of the contract, serving as the main point of contact for our utility clients.

Provide direct oversight of program budgets and track/report Key Performance Indicators (KPIs).

Regularly review program performance toward goals, including program forecasting.

Collaborate with the client, ICF team, and subcontractors to ensure all program objectives are met, adjusting as needed.

Assist in direct client outreach, meetings, and ad hoc requests, including 1-on-1 monthly client meetings.

Support monthly invoicing, reporting, trade ally outreach and recruitment, marketing, QA/QC, and subcontractor activities.

Manage direct reports, including timesheet/expense approval, PTO approval, individual check-in meetings, and annual performance reviews.

Stay informed about Program requirements and ongoing updates.

Basic Qualifications:

Bachelor’s degree in a relevant field (e.g., Energy Management, Environmental Science, Business Administration).

5+ years of related work experience with managing energy efficiency programs

Previous experience managing staff and client interactions

Professional Skills:

Expertise with energy efficiency and U.S. policies for residential energy programs

Knowledge of energy efficient building practices, energy codes and technologies

Strong leadership and management skills to help grow and lead a team

Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team

Excellent verbal, interpersonal and written communication skills

Strong analytical, problem-solving, and decision-making capabilities

Team player with the ability to work in a fast-paced environment

Sound business ethics, including the protection of proprietary and confidential information

Ability to work independently with minimum supervision

Experience developing recommendations and solutions to overcome challenges

Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF energy efficiency database/project tracking system

Ability to travel

Working at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:$71,958.00 - $122,328.00Minnesota Remote Office (MN99)