CISCO Call Manager

Role: Cisco Call Manger support level 2 engineer Location: MINNEAPOLIS , MN Duration: FULL-TIME Requirements: 5 years' experience in IP Telephony supporting multiple product lines with a strong emphasis on level 2 support, configuration, troubleshooting, implementation, security: Cisco Call Manager distributed Cisco Unity Connection Cisco Emergency Responder Analog Gateways Cisco Softphone solutions Co-located active active environments - Experience with Cisco network technologies (routers and switches) a strong plus - Experience with Cisco network technologies (routers and switches) a strong plus - Demonstrates the ability to take on new roles and opportunities - Strong problem solving, communication, and analytical skills - Demonstrates strong customer service skills - Possesses the ability to work in a changing environment with a minimum of direct supervision - Strong communications skills both verbal and written. - Ability to work in and for a highly regulated organization, experience supporting a financial services company a plus