Claims Associate

About this job:The Claims Associate is an integral member of the Claims team who is responsible for claim submission and RFP intake, data preparation, and distribution of outgoing claim documents. This position also supports the team’s reporting needs and coordinates to resolve issues related to claim entry and setup.About the role:Download claim submissions from emails and FTP sitesEnter received claims data into administrative systemFile documents into and maintain paperless filing systemFormat and import received claim submissions (claim setup)Prepare and transmit completed claim documentsReview and correct items from administrative system edit reportsWork closely with clients regarding intake of claim submissions, distribution of outgoing claim documents, and any reporting needs.Record incoming requests for proposal into administrative systemSet up external users on FTP site and regularly verify user accessCommunicate claim information to members of the Claims team as well as other departments including Underwriting and PULSE + Plus™Compile documentation for monthly quality auditsRun various daily, weekly, and monthly reports as neededWork closely with other Claims team members to meet required deadlines, business objectives, and client service standards.Assist Claim Managers as needed in training of claims staff with respect to Claims Associate duties.Build and maintain proactive and positive working relationships with PartnerRe Health’s internal and external customers (i.e. clients, brokers, PartnerRe Business Units).Other duties as may be requested by the Claims Management Team.