Customer Service Representative

Description We are seeking a Customer Service Representative to support our expanding client base in Minneapolis, MN. Position: Customer Service Representative Responsibilities Include: Serving clients by answering product and service questions; suggesting information about other products and services. Maintaining client accounts by processing customer adjustments. Attracting potential clients by answering product and service questions; suggesting information about other products and services. Resolving product or service issues by clarifying the customer's issues; determining the cause of the problem. Maintaining financial accounts by processing customer adjustments. Preparing product or service reports by collecting and analyzing customer information. Requirements Qualifications: Proven customer service experience in a financial services setting. Strong phone contact handling skills and active listening. Familiarity with CRM systems and proficiency in Microsoft Office (Microsoft Excel in particular). Excellent communication and presentation skills. Ability to multi-task and manage time effectively. High school diploma; Bachelor’s degree preferred. The pay range for this position is $18-$22/hour and we offer a comprehensive benefit package, along with a great team environment. If you have the necessary skills and are highly motivated, this job is an ideal fit for you. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .