Digital cross functional manager

10 Nov 2024

Vacancy expired!

CRM Strategy Communication Manager – REQ ID #23509

Richfield MN

12 monthsProject Manager (Non IT) II

Local Candidates or non locals willing to relocate

The ideal candidate: Has a passion for creating data-driven and customer-focused communication strategies.Is intellectually curious, possesses strong critical-thinking, analytical, and operational skills with attention to detail.Seeks to learn and keep up with the latest industry and 1:1 communication trends.Enjoys developing customer-focused segmentation and testing strategies that will drive short- and long-term growth to both new and existing CRM streams. Has great communication skills and enjoys working cross-functionally with internal and external partners to increase both the quality and quantity of data to maximize our communication effectiveness and efficiency.

Position Summary/Job Description:Primary responsibilities include supporting the creation and execution of contact, content, personalization, and creative development strategies. The ideal candidate will have a demonstrated ability to work with groups from all parts of a company to influence and inspire without authority, while effectively managing multiple hands-on projects and optimizing current strategies. Most importantly, the ideal candidate thrives in a fast-paced environment, seeks challenges and has a deep passion for identifying emerging opportunities across digital communication vehicles, channels and customer touch points.

Key Responsibilities (Essential Functions) - List in order of importance 1Support the definition, development and delivery of CRM strategies that are customer-focused, operationally-sustainable, and have measurable incremental ROI .
  • Act as a CRM business expert on cross-functional projects and campaigns
  • Listen and manage different points of view
  • Develop comprehensive test plans to optimize CRM and business KPIs
  • Analyze and report on CRM KPIs & insights to business partners
  • Analyze data to drive growth of campaigns and business
  • Cross-functional project management
  • Team leadership and professional development
  • What are the top five skills and number of years of experience required to perform this job?
      • Six or more years of digital marketing or marketing related experience (incl. advanced education).
      • Effective management of cross-functional projects
      • Strong critical thinking skills
      • Strong analytic skills; ability to derive insights from data and work with large data sets
      • Strong communication skills – listening and managing differing points of view
      • Strong attention to detail
    A:B and/or multi-variate testing experience
    • Experience developing strategies
    • Ability to influence without authority
    • Customer Experience (CX) experience – putting the customer at the heart of everything we do

    Prescreening Questions: yes need answers ,Must be submitted on resume, no exceptions!- will share if rate and skills are matching.

    Interview Process Overview: 1-2 rounds

    • ID: #22498919
    • State: Minnesota Richfield 55423 Richfield USA
    • City: Richfield
    • Salary: Depends on Experience
    • Job type: Contract
    • Showed: 2021-11-10
    • Deadline: 2022-01-08
    • Category: Et cetera