Field Service Technician

Job Family: Customer ServicesReq ID: 370707Are you looking for a company that empowers talent?Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.We truly have an inclusive and diverse team culture where you can be yourself.Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.Create a better tomorrow with us!Position Summary:This position requires a qualified, hands-on, service-oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicant should show desire to learn and advance to the Field Service Engineer level.Applicant must carry a cell phone and be on call 24 hours a day, 7 days a week.As the Field Services Technician , you will:

Focus on work related to automatic transfer switches

Provide technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts

Monitoring and ensuring compliance with all safety policies, procedures, guidelines and laws

Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed

All work and decisions shall be conducted in strict compliance of all regulatory laws

Travel requirements: Up to 80% travel

You will make impact if you have the following qualifications:

3-5 years in Field Service Engineering

High School Diploma / GED

Strong background in electrical power including low voltage through medium voltage and experience with most types of automatic transfer switch testing

Reading schematics and blueprints for power control, automation and customer technical support

Familiarity with all applicable codes and industry standards

Proficient in dealing with client interactions and completing projects on time and within budget guidelines

Strong project management skills with excellent decision making, organization and management capabilities

Must be self-directed and very committed to customer satisfaction

Must be able to operate all types of test equipment, coordinate and manage any size project

Work effectively with customers, peers and management to resolve client issues

Individuals must possess a valid Driver's license in good standing

Preferred:

Associate or bachelor’s degree in electrical engineering

Excellent customer service, time management and follow-up skills

Power distribution, DC/AC, Voltage Circuit Theory and practical troubleshooting skills

Benefits and Perks:

Competitive salary based on qualifications

Health, dental, and vision plans with options

Matching 401(k)

Competitive paid time off plan, holidays, and floating holidays

Paid parental leave

Wellness Program

Click here (https://www.benefitsquickstart.com/siemens/index.html) to learn more about our extensive benefits offerings.#FSECareersEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .