IT Support Technician

04 Jun 2024

Vacancy expired!

TCI has an immediate need for an

IT Support Technician in St Paul, MN. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.

Please note that this position requires ship or Permanent Residence.

SUMMARYThe Support Technician will provide comprehensive computer hardware and infrastructure support.

RESPONSIBILITIES
  • Process service desk tickets.
  • Provide direct customer support and on-going technology maintenance for both the Business LAN and refinery environments.
  • Manage Workstation and related software.
  • Provide support for connectivity across the LAN/WAN.
  • Provide Application and network support.
  • Installs, maintains and supports all the field IT systems. Includes desktop and laptop computer hardware, Microsoft Windows Operating Systems and configuration; software installation, network and stand-alone printers, remote access, network switching and cabling, audio visual equipment, mobile devices support, Cisco telephones, radios, server computer hardware.
  • Creates and updates IT technical documentation as necessary.

REQUIREMENTS
  • Minimum 2 years of experience with Windows 10, MS Office 2016 or O365.
  • 2+ years of experience working with network printers, telephones (ideally Cisco) and cell phones.
  • 1+ year experience providing remote access, audio visual equipment, mobile devices support.
  • Minimum of a High School Diploma.
  • Candidate must participate in On-Call coverage (Site is 24 x7 Operations).
  • Ideal candidate will have strong people skills coupled with being a self-starter.

DESIRED (PREFERRED) QUALIFICATIONS
  • Certifications Preferred: A+, Net+, MCITP.
  • Network experience is a plus.
  • Experience with network switched Ethernet cabling & AV (audio visual) equipment.

  • ID: #42378388
  • State: Minnesota Stpaul 00000 Stpaul USA
  • City: Stpaul
  • Salary: $22 - $32
  • Job type: Permanent
  • Showed: 2022-06-04
  • Deadline: 2022-07-26
  • Category: Software/QA/DBA/etc