L2 Support Specialist

Collabera
Edenprairie, MN
24 Nov 2024

Vacancy expired!

TOP REQUIREMENTS:
  • L1/L2 Support experience
  • M&A (Mergers and acquisitions) Experience
  • Knowledge of ITIL/ITSM
  • Mergers and Acquisition integration experience.

Project:M&A desktop migration integration - analysis, support design, and implementation.

Responsibilities:
  • Metrics & Issue analysis.
  • Interviews & information synthesis with IT & business-related contacts.
  • Knowledge & issue documentation in collaboration w/ peer groups including knowledge management and L&D.

Ideal Candidate:
  • L1 /L2 Service Desk experience/understanding (ITSM/ITIL Methodologies - Knowledge, Incident & Change management higher priority)
  • Service Transition / Readiness/ IT Integration experience
  • Gap analysis
  • Clinical support Experience/New technology adoption/Technical Project Management
L1,L2,Service Desk,Support,Migration ,Desktop,Mergers ,ITSM,ITIL
  • ID: #23382124
  • State: Minnesota Edenprairie 55343 Edenprairie USA
  • City: Edenprairie
  • Salary: $35 - 38 per hour
  • Job type: Contract
  • Showed: 2021-11-24
  • Deadline: 2022-01-22
  • Category: Et cetera