LMS Senior Associate

Description We are actively searching for a Senior Administrative Assistant to join our team based in Minneapolis, Minnesota. The chosen candidate will be instrumental in supporting the development and implementation of learning-related operational business processes, with a special emphasis on compliance training. This role will involve close collaboration with different stakeholders within the learning teams, as well as key partners in other departments to analyze, design, implement, and evaluate the operational processes, policies, and technology necessary to support the firm’s learning strategy.Responsibilities: Consult with key stakeholders to identify operational gaps and challenges and propose solutions that support cross-functional operational excellence. Utilize advanced Excel skills to manage data effectively, including assigning high-risk courses to large, complex populations. Execute multiple project plans for learning execution, including the development of detailed timelines to meet established deadlines. Serve as an LMS SME, providing guidance and troubleshooting support to stakeholders and learners. Conduct proactive analysis of LMS operations and workflows to identify gaps and areas of opportunities, recommending process improvements to continuously enhance efficiency and customer service. Stay connected to internal and external networks to stay current on trends and potential solutions for efficiencies. Execute tasks accurately and in a timely manner in a highly complex and high-risk environment on LMS and other tools. Collaborate with appropriate stakeholders to gather, clarify, and review learning data and requirements. Enter complex compliance and learning data into systems with a high degree of accuracy and attention to detail. Work on special projects related to the learning strategy, ensuring workflow effectiveness and operational excellence.Requirements Proven experience in Customer Service Strong Communication skills, both written and verbal Proficiency in Microsoft Excel and other Microsoft Office Suites Experience in providing Training to team members and other stakeholders Understanding of Operations and Planning in a corporate environment Knowledge of Policy formulation and Compliance regulations Ability to maintain Quality and Review processes Experience in Human Resources (HR) Administration Knowledge about Time management and scheduling Demonstrated Leadership Skills in previous roles Experience in Consulting or a similar advisory role Ability to Troubleshoot and resolve issues efficiently Experience in Implementation of strategies and plans Familiarity with Networks and related technology Excellent Communication Skills for liaising with various stakeholders Experience with a Monitoring Tool for tracking performance Ability to build and maintain relationships with Partners Proven ability to Execute strategies effectively Skills in Process Improvement and optimization Experience in Research Analysis to inform decision-making TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .