MS O365 Admin

MS O365 AdminJob Summary: Talent Software Services is in search of an MS O365 Admin for a contract position in Golden Valley, MN. The opportunity will be seven months with a strong chance for a long-term extension.Position Summary:

• Provide technical subject matter expertise in implementing and maintaining very complex Hybrid Exchange environment
• Plan and schedule IT Changes and coordinating with different stakeholders.
• Perform RCA for Major Incidents related to his / her tower. Follow quality / security process defined for the engagement.
• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
• Training of new team members & Able to work on Knowledge acquisition and updates to related documents.
• Good Documentation skills.

• Leading projects in the client & server environment in Agile workplace
• Experience in installation, configuration, Migration, designing, administering and managing Exchange 2013 & Exchange 2019 in production environment.
• Experience in Exchange online mailbox migration & management
• Experience in implementing and managing Exchange Edge servers
• Troubleshooting & leading critical email issues and driving them to resolution as per the agreed SLAs
• Analysis and optimization of client & server systems (primarily Windows) in terms of performance, security and availability
• Experience in managing email gateways such as Cisco and Proofpoint
• Collaboration in Change-, Problem- and Incident-Management
• Keeping updated with the latest features and solutions for the products supported, and up-skilling whenever needed
• Provide administration and engineering support for all messaging related projects such implementing new system or process.
• Handling escalated and critical incidents for Exchange server & exchange online infrastructure

• 10+ years of experience in enterprise messaging support leveraging Microsoft technologies & Agile methodology
• Very good knowledge on Microsoft Exchange Server 2013/2019 & Exchange Online
• Good knowledge in Azure AD, Azure AD Connect and ADFS
• Good understanding about M365 services & O365 Security and Compliance
• Experience in supporting and troubleshooting Windows Server 2008/2012/2016/2019
• Proven experience with Operations and Process control knowledge
• Working knowledge of active directory, user administration and management, FSMO Roles and knowledge of AD replication.
• Experience on Quest Migration tool or any other third-party tool for Inter and Intra Exchange Organization migration to Exchange 2013/2019 will be an advantage
• Strong Knowledge in PowerShell Scripting.
• Experience in disaster recovery processes.
• Clear understanding of mail gateway configuration and concepts
• Experience in maintaining systems in a virtual environment.
• Knowledge on Networking concepts such as routing, Proxy servers, VPN, VLAN etc,.
• Must demonstrate flexibility and adaptability in an environment of rapid technological and business change while maintaining enthusiasm and displaying sound judgment
• A team player with ability to maintain composure in a fast-paced environment

• Experience in managing large infrastructure preferably in Finance domains
• Microsoft Exchange 2013, 2019 & exchange online
• ITIL certification
• Service Now knowledge