Vacancy expired!
Elcaro’s customer in St. Paul MN is searching for a Network Support Engineer, to be responsible for and to contribute the design, engineering, implementation, and support of their enterprise network/cloud services.
This is a 12 month hybrid contract with potential to convert to perm Responsibilities include but not limited to:Design- Independently perform moderately difficult assignments in the design, detailed configuration, integration, and support of existing and future technologies within assigned technical area of expertise.
- Responsible for planning, designing, reviewing, and approving robust, stable, scalable, and manageable designs.
- Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for technology deployments and upgrades.
- Create and maintain detailed design documents, diagrams, engineering specifications, configurations, technical implementation plans, models, troubleshooting and support guides, systems metrics, and overall project information (including key deliverables).
- Responsible for the technical correctness and completeness of engineering designs, implementations, transitions to Operations for support and related artifacts.
- Ensure that build activities are completed per engineering diagrams and in alignment with architecture and security standards.
- Manage effective relationships and work in partnership with leadership, team members, vendors, and contractors to deliver robust technical solutions that are stable, secure, scalable and manageable.
- Provide technical subject matter expertise in designing and implementing stable, secure and manageable solutions
- Mentor, coach and contribute to the development of peers and other team members as appropriate
- Project Support
- Utilize performance data and historical metrics to effectively: plan for growth needs; plan upgrades, migrations, optimizations and new implementations; identify and resolve efficiency issues; and improve overall functionality.
- Recommend, deploy and document design strategies and solutions for software/hardware/network engineering problems, based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies.
- Processes, Standards & Best Practices
- Participate and provide input into the continual refinement of processes, policies and best practices to ensure optimal availability/stability, performance, security and supportability of technologies.
- Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business.
- Monitor system resource availability, allocation, and utilization.
- Performance tuning, optimization, and troubleshooting.
- Support (24x7), develop and maintain written standards and policies, network diagrams, technology lifecycle from deployment to retirement.
- Bachelor’s degree in Computer Science, Engineering or related field; or equivalent work experience.
- 3+ years of relevant experience.
- 2+ years of experience and proven engineering expertise within subject matter domain.
- Strong analytical and customer service abilities required.
- Ability to communicate and articulate technical information across various organizational levels.
- Strong thought leadership abilities and a highly innovative problem solver
- High reasoning aptitude and ability to quickly understand a complex operating environment.
- Highly motivated, continual learner, and the ability to work independently as well as part of a project team.
- Solid analytical, problem solving and collaborative skills.
- BGP, SNMP, Sys logging, SSH
- Palo Alto VPN
- Familiarity with any of the following: software defined networking (SDN),
- 3rd party hosted and virtual (Azure, AWS, etc.) data center,
- CenturyLink DDoS, WAF and CDN,
- SDWAN
- IPS/IDS (Palo Alto)
- Palo alto firewalls, Prisma Access,
- Clear pass or ISE,
- Network performance engineering
- Monitoring/alerting and event management, disaster recovery, inventory management, automation/orchestration using tools or scripting (NetMRI, Tufin, Ansible, Python).
- Experience with network technology in a colo/multi-cloud environment.
- CCNA
- Strong experience implementing SD-WAN technologies (customer implementing a full Meraki stack (not just wireless)