Patient Registration

OverviewHave you always wanted to be the calming face when someone may experience an uncertain situation?We at Fairview Health Services are looking for a member of the Patient Registration team at our Brooklyn Park Clinic! This is a full time, 80 hours every two weeks, benefit eligible position. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and 403B with up to a 6% employer match, and tuition reimbursement; visit: www.fairview.org/Benefits/noncontract to learn more and get all the details! Pay for this role starts at $20.00/hr and increases based on experience.This role will float between our Andover, Brooklyn Park and Bass Lake locations. The schedule will have varied 8-hour shifts between 630-6 Monday -Thursday, and Fridays 630-5. The schedule will be set approximately 5-6 weeks in advance.Responsibilities Job DescriptionOur Patient Registration crew greets and welcomes patients into the clinic. The verify, register and schedule patients with accurately and efficiently. This includes verifying insurance and demographic information. This team also reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments, and researches and facilitates patients questions and concerns.

Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.

Advises patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.

Monitors patient balances on patient accounts and alerts patients of outstanding balances to ensure appropriate financial arrangements.

Actively participates in crafting and implementing improvements.

Answers in-coming calls from patients or internal team members to assist with patient care when the need arises

Schedules appointments for patients with specified clinician according to scheduling guidelines and availability actively trying to accommodate all involved

QualificationsPreferred

Completion of medical terminology course or equivalent experience and education preferred.

Those who excel in this role:The connect with all whom they encounter in an encouraging manner. They ensure a safe, secure, and supportive environment. They are able to individualize all interactions to meet the needs of the client. They actively seek ways to improve the atmosphere they are in, and continually trying to find new ways to make our systems more innovative.EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status