Product Information Specialist

Job Overview

Are you a detail-oriented communicator who enjoys helping people and making a real difference in patients' lives? We’re hiring a full-time Product Information Specialist to serve as a critical link between our innovative medical technology and the physicians, nurses, and patients who will rely on it.

What You'll Do

Communicate clearly and professionally with physicians, nurses, and patients.

Explain product features, insurance coverage, and documentation requirements (LCD).

Respond promptly to calls and emails with accurate, helpful information.

Join and coordinate virtual meetings and product demos.

Maintain detailed records of customer interactions.

Collaborate with internal teams to resolve questions and share feedback.

What We’re Looking For

Bachelor’s degree (required)

Strong written and verbal communication skills

Excellent attention to detail and organizational abilities

Responsive, professional, and able to multitask in a fast-paced environment

Experience in healthcare, medical devices, or customer service (preferred)

Why Join Us?

Work with cutting-edge medical AI technology

Be part of a mission-driven company improving patient care

Opportunity to grow in the healthcare or medtech space

Join a supportive, innovative team that values your ideas

Email your resume and a brief cover letter to: michelle.super@fasikl.com. Include “Product Information Specialist” in the subject line.