Receptionist

Description We are seeking a dedicated Receptionist for our team based in Minneapolis, Minnesota. This role offers a contract to hire employment opportunity. The Receptionist will be the first point of contact for all visitors and participants, handling incoming phone calls and routing them to the appropriate staff. In addition, the Receptionist will be responsible for maintaining and updating participant lists, scheduling appointments, and ensuring the smooth operation of our office.Responsibilities: Serve as the first point of contact for all incoming visitors and program participants, directing them to the appropriate staff member. Handle all incoming phone calls, screening them, taking messages, or forwarding to the relevant staff. Check program members' eligibility and document details in the electronic health record/moonwalk scheduler at each treatment event. Oversee the initial new patient process, including scanning and documenting in the electronic health record. Maintain and update participant lists, scheduling initial and follow-up appointments as needed. Manage daily logs for clinical needs, updating wait lists, closed cases, and testing data while ensuring privacy practices are maintained. Type reports, inter-office memoranda, labels, and other correspondence as needed. Maintain the calendar of events and coordinate appointments for all counseling staff members. Develop program flyers and ensure appropriate distribution. Organize and maintain program and member records – group registration, reminder letters, and reminder telephone calls. Operate computer programs, like Microsoft Word and Excel, to maintain records and generate reports. Perform other duties as assigned by the Director of the department. Requirements Proficiency in answering multi-line phone system Exceptional customer service skills Ability to perform data entry tasks with high accuracy Experience in email correspondence and online communication Strong interpersonal skills for interacting with clients and team members Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word Experience in organizing files and managing record systems Ability to schedule appointments and manage calendars effectively Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .