Response Center Advocate - Students encouraged to APPLY

WHO ARE YOU:Are you passionate about sharing your tech know-how with others, whether they're students, patients, or even grandma?Your abundance of patience ensures you stick around until they've got it down pat.Quality care and top-notch customer service are your jam – you're all about going the extra mile and connecting with people.Whether you're a stay-at-home mom, a full-time student, or enjoying retirement, you're on the lookout for a hassle-free side gig.You thrive in a relaxed setting but can seamlessly juggle multiple folks needing your expertise without breaking a sweat.This position equivocates to a Level one help desk in a standard technology environmentWHAT YOU’LL DO:Be the guardian angel for individuals with disabilities or age-related needs using cutting-edge video monitoring and sensor tech. Swiftly respond to alerts, following protocols to the letter – whether it's reaching out to house staff, management, or even local authorities – ensuring every issue gets sorted pronto or a solid action plan is in place.Your friendly demeanor shines as you communicate with and serve the individuals in your care, ensuring their well-being and peace of mind are always front and center.No tech glitch stands a chance against you! You're the troubleshooter extraordinaire, adept at fixing sensors, systems, monitors, and call lists with ease.