Sales & Support Representative

Ingram Content Group (ICG) is seeking a Sales & Support Representative to join the Consortium Book Sales & Distribution team in our Minneapolis office.  This individual provides a high level of sales support to the Consortium National Accounts Sales and cross-brand Special Sales and International Sales teams, accounts and award-winning independent publishers.This is a great opportunity for someone passionate about books and interested in sales to join a collaborative and dynamic team. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.Required Qualifications:High School Diploma or GED2 years of sales and/or customer service experience1 year experience working with MS Excel, including using formulas, v-lookups and pivot tablesORBachelor’s Degree1 year experience working with MS Excel, including using formulas, vlookups and pivot tablesPreferred Qualifications:Knowledge of Microsoft Office suite of products including Excel, Outlook and PowerPointKnowledge of organization, operating procedures and policies of the companyKnowledge of metadataTime management, prioritization and organization skillsAttention to detail criticalAbility to analyze challenges and collaborate on or create solutionsKey Responsibilities:Supports national account reps for sales calls by creating title lists, preparing materials for sales presentations and tracking drops ins.Supports Ingram Wholesale, Barnes & Noble, Amazon.com, and AWBC account managers.Supports cross-brand Gift & Special Sales, Mass Merch and International sales teams, coordinating with publishers and account managers.Supports digital merchandising planning with title list preparation and organization.Liaises with client services teams to ensure sell-in materials are available for sales calls.Provides administrative support to VP, Sales including sales reporting on a routine basis.Hiring Salary Range: $41,733 - $51,259. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.