Sales Counselor

Lifespace Communities would like to introduce the opportunity to become a

The sales counselor will be responsible for generating leads, lead management, sales presentations, closing sales, and for meeting monthly sales expectations. The sales counselor will work in close collaboration with other sales team members as a key member of a motivated sales team.

• Maintain and/or improve upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales.
• Achieve individual sales goals and targets (call-outs, appointments, sales, closings, etc.)
• Develop and maintain relationships with and generate leads through residents, family, and professional referral sources.
• Ensure that each prospect receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every prospect, maintaining solid product knowledge, and all other aspects of customer service.
• Work with other sales team members and management to plan, coordinate, and implement monthly prospect and/or referral source activities and events.
• Collaborate with other sales team members to develop and execute marketing plans to achieve community occupancy goals.
• Maintain prospect interest and commitments through continuous follow-up.
• Follow organizational procedures in lead tracking and maintain current records of all leads and prospects.
• Demonstrate an expertise and knowledge of current best practices in successful upscale retirement housing sales and marketing techniques.
• Represent in professional manner the organization at public and community functions and foster a positive image of the community.
• Comply with applicable federal, state and local laws, rules, and regulations; maintain knowledge of and follows all company policies and procedures.
• Obtain knowledge and demonstrate the principles of Living Lifespace , person directed care and successful aging philosophies and their inherent core values of commitment, respect, compassion, dedication, team work and quality.
• Team member will support, actively participate and act in accordance with the principles of the Living Lifespace service culture and be familiar with and fluent in the language and service pillars of Living Lifespace.
• Maintain regular and punctual attendance at work and meetings.

• Bachelor's degree in marketing or related field highly preferred; associate's degree with equivalent years' experience will be considered.
• Five years sales experience. Sales experience within a senior living environment preferred.
• Proven history of achieving and exceeding sales goals.
• Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling services required. Knowledge and understanding of the senior market and various senior living products preferred.
• Proven experience to include marketing strategy and tactics, sales techniques, and sales systems. Consultative selling skills highly preferred.
• Effective communicator who can speak well to individuals, or to groups, makes a good first impression, and is empathetic towards others.
• Exhibit and possess the drive and perseverance and be committed to going "the extra mile" to achieve sales and marketing goals.
• Thorough understanding of retirement housing and referral sources preferred.
• Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics.
• Must possess ability to work effectively as a team with organizational partners and other functional areas.
• High energy, strong goal orientation and a big picture perspective.
• High ethical standards and high standard of care and concern for current and future residents.
• Ability to work well under stress, completing assignments accurately, working independently, and managing time effectively.
• Working knowledge of Microsoft Office Applications required and REPS lead tracking system preferred.
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with residents, vendors and team members.
  Lifespace has enjoyed over 40 years of success and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.
  ORGANIZATIONAL OVERVIEW:Lifespace Communities headquartered in West Des Moines, Iowa, is one of the nation's largest senior living provider of non-profit retirement communities. The organization has annual revenue of over $340 million and employs over 3,800 team members. Lifespace Communities is an Equal Employment Opportunity Employer.
  Lifespace has remained true to its founding ideal: to help create exceptional, financially sound communities where people could enjoy a more rewarding and secure retirement. The organization is committed to excellence and innovation in creating communities that celebrate the lives of seniors. Lifespace serves over 5,100 residents.
  The Lifespace Communities are as follows:

  • Abbey Delray - Delray Beach, Florida
  • Abbey Delray South - Delray Beach, Florida
  • Beacon Hill - Lombard, Illinois
  • Claridge Court - Prairie Village, Kansas
  • Edgemere - Dallas, Texas
  • Friendship Village Of Bloomington - Bloomington, Minnesota
  • Friendship Village Of South Hills - Upper St. Claire, Pennsylvania
  • Harbour's Edge - Delray Beach, Florida
  • New Castle - Mequon, Wisconsin
  • Oak Trace - Downers Grove, Illinois
  • Querencia at Barton Creek - Austin, Texas
  • The Stayton - Fort Worth, Texas
  • Village On The Green - Longwood, Florida
  • The Waterford - Juno Beach, Florida