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Together we strive for everyone's opportunity towards a better financial future.
Together we stand up for and champion everyone's access to opportunity. We strive for better together. We advocate for everyone and not against anyone. Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision to be America's Retirement Company®. Are you ready to join a great company with a winning culture? Start your Voyage - Apply Now Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. Profile Summary: This Senior Business Analyst role supports the Health Solutions line of business (formerly Employee Benefits) by working with the development and QA teams with responsibility for eliciting, understanding and documenting business needs. Works to defining user business and functional requirements for enhancements and projects and implementing IT business solutions. A cts as an adept analytical resource focusing on critical business priorities. Assists in establishing plans for defining, delivering, enabling and supporting information technology components into the organization architecture.Profile Description:- Provide consulting regarding the practices and methods for defining detailed business requirements including planning, documentation, analysis and alignment to corporate standards
- Creates user stories/use cases and scoping documentation
- Works in an Agile Scrum or Waterfall methodology with a focus on Scrum
- Review business requirements which describe the business needs and the scope of the solution.
- Document and refine business requirements to describe the business needs to a functional requirement level without presuming a technical solution. Under the guidance of a Business Solutions Consultant, ensure requirements are verifiable and testable once a solution is defined
- Works with QA teams to develop test cases and validates results
- Work in execution of product development across all teams as part of the development lifecycle
- Supports project manager/release manager by developing detailed project information such as scope information, estimates, evaluation criteria and results, etc.
- Formulate and define system scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
- Develop detailed application, product, and/or tool selection evaluation criteria based on identified product requirements; assumes full accountability for developing business and functional requirements for complex issues.
- Uses comparative analysis techniques to evaluate and recommend overall IT solutions for client/organization.
- Ability to work with business focused BAs in Requirement Analysis supporting design, build and test planning phases for medium to large scope enhancements and projects.
- Six + years of professional IT experience with leadership in technical and business analysis
- Business and functional requirement knowledge (i.e. elicitation of requirements, planning, documentation, tracking, analysis and alignment to standards)
- Enterprise Testing, Quality Standards, and software product knowledge (architecture, infrastructure, security, DevOps, etc.)
- Software development environment methodologies (i.e. Waterfall, Agile)
- User Story development/Use Case development
- Requirements Elicitation and facilitation execution
- Analytical /data analysis skills
- Consensus building to gather requirements
- Interviewing skills among stakeholders
- Meeting facilitation (in person and virtual)
- Communication skills (Functional communication to technical stakeholders, Technical communication to non-technical stakeholders)
- Collaboration with internal and external teams and business partners
- Business Acumen among LOBs (past, current, future goals, strategies and plans)
- Strong desire to learn business products, product flows, and interdependencies
- Health, dental, vision and life insurance plans
- 401(k) Savings plan - with generous company matching contributions (up to 6%)
- Voya Retirement Plan - employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time - 40 hours per calendar year
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.