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Senior Business Systems Analyst<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"> BCForward is currently seeking highly motivated Senior Business Systems Analyst for a Remote opportunity. Title: Senior Business Systems Analyst - Sales EnablementLocation: ConnecticutJob Mode: RemoteRate: TBDDuration: Contract A healthy growing industry leader is looking for a contract to hire Senior Business Systems Analyst (Sales Enablement). You will be part of a growing group and support Customer Experience, Sales Enablement Product Delivery Team. You must have excellent communication skills, both verbal and written, be detail oriented, able to work in a team environment and independently. What Will You Do? Leads projects of medium to high complexity, as part of a Customer Experience Sales Enablement product team in collaboration with the Product Delivery Manager and Product Manager Responsible to achieve project objectives and completion on time, and in conformance with the internal Agile/Scrum framework Guide business customers through business case development for new applications and functionality, including cost / benefit analysis and risk / impact analysis Define and manage systems scope and objectives through front-end analysis and research, combined with an excellent understanding of business systems, industry requirements, and available IT solutions Analyzes business strategy and user needs, documents specifications, and translates business objectives into proper system requirement specifications Creation and management of project user stories utilizing Azure DevOps Manage and develop enhancements; take ownership of QA and acceptance testing of completed projects Oversee support activities for assigned applications and assure secondary resources are defined, well trained and competent to support the application Create or modify procedures to solve complex problems giving consideration to computer equipment capacity and limitations, operating time, and desired results Minimize application support load by refining error management and moving initial triage to the Service Center Understand industry issues and trends and present technical solutions that enhance the value of our customers' products and services Ensure corporate IT Methodology and best practices are adhered to Collaborate with other business analysts, technical staff, and management Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions What Experience Should You Have? 3+ years of experience with Microsoft Dynamics 365 for Customer Engagement/CRM 5+ years of business systems analyst experience to include: o Defining and managing system scope and objectives for assigned projects o Gathering and preparing detailed user stories and process flow diagrams o Creating and modifying procedures to solve complex issues 3+ years of experience working in an Agile/Scrum environment Experience in change management, risk management, stakeholder engagement Strong communication, project organization and management skills Bachelor's degree in management information systems (MIS), Business Management, or related Business program Project Management skills Microsoft SharePoint and Visio, Azure DevOps and SQL Server About BCForward:BCForward began as an IT business solution and staffing firm. Founded in 1998, BCForward has grown with our customers' needs into a full-service personnel solutions' organization. Headquartered in Indianapolis, Indiana, BCForward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCForward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCForward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. ;/span> Interested candidates please send resume in Word format Please reference job code 199720 when responding to this ad.