Senior Director, Experience Design Research

02 Dec 2024

Vacancy expired!

Why Mayo Clinic Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.

Position descriptionThis role will serve as a builder and integrator, working across all of XD Research to ensure that all teams are working to evolve the vision, strategy and execution of our XD Research discipline. Contribute to, support, evolve and execute on the XD Research strategy at Mayo Clinic. Support high priority, high impact strategic and innovative use of XD Research to deliver value for shields and sites; may include specific efforts including discovery, organizing the work and resources, conducting analyses and developing guidance. Create and maintain XD Research process and standards, inclusive of both qualitative and quantitative research methodologies, that streamline continuous measurement throughout the product life cycle. Ensure effectiveness of XD Research by supporting consistency in approach, delivery, and quality of work produced across all portfolios. Lead XD Research tools assessment and solution processes in partnership with other Digital Experience leadership. Ensure overall XD Research strategy continues to evolve. Serve as a partner to Digital Experience leadership and associated teams, providing strategic direction and operational insight for XD Research. Support and foster Mayo Clinic XD Research strategy by connecting and cascading strategic direction throughout Digital Experience/XD Research teams. Build and maintain a team of engaged and forward-thinking XD Research practitioners. Attract, retain, develop and manage a talented team of XD Research practitioners. Set expectations and uphold high standards of quality of work for yourself and the team. Perform or direct administrative duties, including hiring, onboarding, providing direction, reviewing work and giving constructive feedback, all with the goal of continual growth/development. Ensure overall skillset of team continues to evolve, demonstrated by setting and support performance and career priorities. Foster innovation, understanding the use of new and emerging design trends, emerging technologies, and software development techniques, all while balancing best practices with new ideas and concepts. Foster an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity of thought, an engaging work environment and overall continuous improvement mindset. Serve as change agent for digital transformation, championing agile ways of thinking and working and enabling teams and individuals for success. Build, collaborate with and nurture trusted relationships. Establish trust and build confidence with cross-functional partners, building strong, collaborative relationships with the Chair of Digital Experience, Digital Experience leadership team members, XD Research and overall XD team members, CDH leadership team members, project leaders, and/or clients. Support Division Chair as trusted advisor. Serve as face of the Digital Experience organization as needed. Ensure consistent messaging with stakeholders across the Mayo Clinic Enterprise.

Qualifications Bachelor's degree in a related field or a degree in an unrelated field combined with additional suitable experience. 15+ years of direct professional XD experience in an agency or enterprise setting demonstrating expert knowledge of XD Research best practices, methodologies, and philosophies. 7+ years leadership experience demonstrating skills as a strategic leader, conceptual thinker and effective communicator who can clearly and concisely articulate ideas and perspectives in a diplomatic and persuasive manner.

Additional qualifications

License or certification

Exemption status Exempt

Compensation Detail Required education, experience, and tenure may be considered along with internal equity when job offers are extended. The salary range every 2 weeks is approx. $6644.80-$9967.20 based on a full-time position.

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details M-F, day shift. This position may work remotely from anywhere in the U.S. Occasional travel required.

Weekend schedule As needed

Remote Yes

International Assignment No

Site description Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter Jessica Gartner

EOE As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

  • ID: #23746250
  • State: Minnesota Rochester 55901 Rochester USA
  • City: Rochester
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2021-12-02
  • Deadline: 2022-01-30
  • Category: Et cetera