Senior Lead Operational Risk Officer - Consumer Lending Operational Risk Business Oversight

About this role:Wells Fargo is seeking a Senior Lead Operational Risk Officer in Operational Risk Management as part of the Consumer Lending Operational Risk Business Oversight (ORBO) team. Learn more about the career areas and lines of business at wellsfargojobs.com .Operational Risk is the risk resulting from inadequate or failed internal controls and processes, people, and systems, or resulting from external events. Operational Risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types. This role is responsible for developing, implementing, and monitoring risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events, while maintaining a balance between risk mitigation and operational efficiency.This role will support the Consumer Lending Operational Risk Business Oversight Leader with all matters pertaining to operational risk and is considered a thought leader and subject matter expert for operational risk activities across this business grouping. In this capacity, this role reviews and challenges significant front line operational risk program execution, including, but not limited to, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs. This role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks, and emerging risks. This role will partner with both internal and external stakeholders, including senior management from all three lines of defense, as well as relevant regulatory agencies.In this role, you will:

Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business's operational risk management activities related to the Consumer Lending Business (Home Lending, Auto Lending, Credit Cards, Merchant Services, Personal Lending and Shared Services).

Implement and sustain the Wells Fargo Operational Risk Management framework within the Consumer Lending business including the critical elements of Risk Governance, the Risk Management Lifecycle (plan, identify and assess, control, monitor and report, and test and validate), and Risk Enablers

Direct engagement with the Consumer Lending team, Control Executive team, Business Heads, and Independent Risk Leaders to promote a strong operational risk culture

Active engagement in key front line governance routines inclusive of strategic planning sessions, governance committees and business reviews

Oversee and challenge the front line across all operational risk routines including - plan, identify and assess, control, and mitigate, test and validate, monitor and report

Perform independent risk assessment of the front line, inclusive of emerging risks

Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations

Analyze extremely complex business and/or system changes to determine impact

Identify operational risk issues and may participate in the development of risk ratings

Report findings and develops business cases to influence executive management or management committee member/head of business on the need for controls to mitigate risk.

Required Qualifications:

7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

7+ years of compliance or operational risk management experience

Excellent verbal, written, and interpersonal communication skills

Strong analytical skills with high attention to detail and accuracy

Ability to articulate complex concepts in a clear manner and interact with all levels of an organization

Ability to interpret and oversee adherence to Policy

Ability to review and challenge business operational risk management practices and outcomes

Strong relationship management, influencing, vision, and execution skills

Ability to understand and operate successfully in a complex, heavily matrixed

Advanced Microsoft Office skills

Job Expectations:

This position offers a hybrid work schedule.

Work Locations:

401 S Tryon St - Charlotte, NC

600 S 4th St - Minneapolis, MN

800 S Jordan Creek Pkwy - West Des Moines, IA

250 E John Carpenter Frwy - Irving, TX

1150 W Washington St - Tempe, AZ

114 N Beaumont St - Saint Louis, MO

Posting End Date:28 Sep 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-404075-3Updated: Wed Sep 25 02:55:02 UTC 2024Location: MINNEAPOLIS,Minnesota