Senior Systems Engineer

Who we are:ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-drive creatives, communicators, strategists, and technologists and challenge the status quo.What you’ll get to do:

You will be a Senior Systems Engineer within a team of technology professionals, part an Operations group which maintains physical datacenter and cloud environments dedicated to one of our customers. This includes supporting the hypervisor and OS management of the virtual servers within those datacenters for that client.

Own, monitor, and maintain cutting-edge Hosted IT infrastructure technologies, including:

Microsoft ADS and Windows Server Platforms

Linux: UBUNTU and CENTOS Platforms

F5 BIG-IP Load Balancers

FortiGate & Checkpoint Firewalls

Network Hardware (Cisco Routers & Switches)

Nutanix Hardware and VMware Hypervisors

Remote-Access patterns via client VPN, site-to-site VPNs and Web Portals

AWS cloud infrastructure

Work with design teams to contribute infrastructure designs and support client implementations within new and existing environments.

Operate as a Service Desk Tech Lead for our client environment.

Functional technology skills in server OS technologies. (Windows/Linux)

Able to learn technologies and follow technological Standard-Operating-Procedures for technology tasks which may not be network-focused.

Able to understand and manage utilization and interact with internal staff in a service-oriented way.

Experience on-site management and hardware install of environments within our Minneapolis Datacenters in the MINNEAPOLIS area.

Basic Requirements:

5+ years of systems experience, upkeep, and administration responsibilities.

1+ years’ experience managing IT-related tasks, minor projects and providing status updates.

1+ years' experience with server operations and being able to contribute to a DEVSECOPS pipeline as an Operations SME.

1+ years' experience with HANDS-ON hardware server management within Datacenters, Including:

Rack-mounting, installing, cabling, configuring hardware solo with appropriate tools (crash cart/Server lift)

Be part of an ON-CALL rotation with 24-hour monitoring and emergency response required.

Be part of a Service Desk where you manage incoming queues and dispatch tickets.

Able to travel to datacenters and ICF offices with equipment and tools locally within the MINNEAPOLIS area.

Preferred Requirements:

AWS Associate Certifications

Experience working in an organization that does internet technologies or hosts client environments.

Operations skills on VMware, Windows/Linux and web hosting environments.

May require to submit to client requirements for Fingerprinting, Drug Testing and Background Checks if asked.

Ability to provide support for Infrastructure technologies like networking, Compute and Hypervisor layers with external SME support.

Ability to research issues while troubleshooting and apply knowledge to situations is a must.

Ability to discovery of new and existing environments and work through migrations and tech refreshes of those environments.

An interest in automation.

Move with process and systems that are in constant flux.

Cage/Rack management best practices

Network and Power cabling

Work on solutions that do not cause down time and work on changes within approved change windows on nights and weekends.

Rack-mounting, installing, cabling, configuring hardware solo with appropriate tools (crash cart/Server lift)

The Operations team is one of the top teams in ICF providing decades of experience to our Commercial and Government clients domestically and internationally. They want to develop you into an Operations Network Engineer. Plenty of opportunity to learn, grow and develop a career. Join us!ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.#LI-CC1#IndeedWorking at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :$85,153.00 - $144,760.00Minneapolis, MN (MN03)Need help? We're here:ICFCareerCenter@icf.comAbout ICFICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https%3A%2F%2Fwww.icf.com%2F&a=icf.com) .