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Our Client is seeking a Sr. Business Analyst for their Dynamics 365 Implementation
Must have:- · Functional knowledge on all CRM modules and extensions
- · Experience working as functional consultant in minimum 4-5 CRM implementations
- · Strong ability to drive the discussions with Business Analyst, Product owners and customers
- · Ability to conduct functional demos
- · Ability to configure OOB features in CRM· Ability to translate business problems to functional requirements
- · Map requirements to functional modules
- · Ability to make fit gap analysis
- · Demonstration skills to explain the functional approach to technical team
- · Excellent communication skills
- · Knowledge on Power platform – Powerapps, Power automate, PVA· Documentation skills to write FDD, wire frames, Visio and process documents.
- · Knowledge on CRM Integrations, best practices, and DevOps
- · Must have knowledge on competitor technologies and products.
- · Extensive working knowledge and project execution using DevOps.
- · Understanding of architectural patterns.
- · Good listening and communication skills· Functional certifications in CRM
- Cybersecurity
- Artificial Intelligence
- Data Science
- Cloud & DevOps