As a Senior Fire Alarm Field Service Technician here at Honeywell, you will have the opportunity to provide advanced technical support and service to our customers in the business unit. You will be accountable for troubleshooting complex technical issues, guiding equipment installations and maintenance, and ensuring the highest level of customer satisfaction. Your expertise and guidance in the field will play a crucial role in driving the success of our field service operations and the growth of our business. You will report directly to our Field Service Manager and you'll work out of our location on a work schedule. In this role, you will have a direct impact on the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. KEY RESPONSIBILITIES:
Troubleshoot and resolve complex technical issues for our customers
Guide and oversee equipment installations, maintenance, and repairs
Provide advanced technical support and training to customers
Work with cross-functional teams to drive continuous improvement initiatives
Establish and maintain strong relationships with key stakeholders, including customers and suppliers
The annual base salary range for this position is $58,000 - $82,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.YOU MUST HAVE:
High school diploma or equivalent
Minimum of 6 years of proven experience in Fire Alarm field service or a related technical role
Strong technical knowledge and expertise in relevant technologies
Excellent problem-solving and troubleshooting skills
Strong communication and people-oriented skills
Ability to effectively manage and prioritize multiple projects and tasks
WE VALUE:
NICET II certification
Technical certification or associate's degree in a related field
Experience in guiding and overseeing equipment installations, maintenance, and repair
Strong guidance and team management skills
Customer-focused mindset and ability to build and maintain relationships
Continuous learning mindset and willingness to stay updated with industry advancements
BENEFITS OF WORKING FOR HONEYWELL
Benefits – Medical, Vision, Dental, Mental Health
Paid Vacation
401k Plan/Retirement Benefits (as per regional policy)
Career Growth
Professional Development
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Full-time