Supervisor - Business Operations

Why Mayo ClinicMayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.Position descriptionProvides coordination and support for multidisciplinary departments and programs in achieving operational performance. Responsible for planning, organizing, facilitating, and monitoring the activities and functions of Business Operations. Is responsible for the coordination and support for business operations activities including, reporting and analytics, financial/performance management, supply/equipment management, schedules/template oversight, quality monitoring and practice budgeting/planning. Assists with strategic planning, growth activities and tactical approaches to operationalize planning. Ensures the practice maintains service excellence, compassion and respect by partnering with patients, family, and colleagues to continuously improve the healthcare service experience. Directs, supervises, and coordinates non-clinical staff, including facilitating the hiring process, orientation, training, organizing work assignments, problem solving, productivity monitoring, and implementing improvement projects.This position will work collaboratively withregional, midwest and enterprise department resources, as well as other shared service resources within finance, supply chain, quality/safety, legal, human resources, etc. Participates in tasks such as charge champion activities, policy and procedure development, vendor contract oversight, and regulatory reporting. Provides reporting and analytics to support departmental objectives. Assists in continually evaluating processes and procedures for effectiveness and efficiency, while supporting implementation of quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Serves on various leadership teams with a primary focus on planning and implementing processes that facilitate efficient workflows.QualificationsBachelor's Degree in management, business administration, health care administration, clinical care, or related field with a minimum of 2 years of related experience. Workingknowledge of clinical practice/operations, data management, timeline/project management, computer/related systems are required.Additional qualificationsPrefer one year of supervisory experience and excellent customer service skills. Must demonstrate superior written and verbal communication skills, as well as strong conflict management skills and knowledge of multiple software systems. Must be comfortable with technical office equipment, i.e., computers, printers, fax machines, copiers, and phone systems.Must have demonstrated ability to analyze and present operational data. Knowledge of multiple computer software programs such as electronic spreadsheets, database applications and communication software. Ability to work cooperatively and communicate (written and verbal) effectively with others including non-business staff and clinicians.Ability to think critically and strategically. Must possess interpersonal skills to interact with business and clinical professionals, management, and physicians. Previous billing, accounting or finance experience in healthcare setting preferred. Demonstrated knowledge of continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the program. Working knowledge and understanding of performance metrics, planning and resource development/enhancement. Must have strong interpersonal skills. Excellent written and verbal communication skills, including presentation skills are required.Exemption statusExemptCompensation Detail$57,636.80 - $86,465.60 / yearBenefits eligibleYesScheduleFull TimeHours / Pay period80Schedule detailsMonday through Friday: normal business hoursWeekend scheduleNo weekends or call.RemoteNoInternational AssignmentNoSite descriptionMankato is one of the largest cities in southern MN and has earned several livability awards. Mankato's economic growth leads Minnesota and is among the top in the nation. The city has a contiguous population area of 96,740 and 1.6 million people live within 60 miles of Mankato. Greater Mankato is centrally located in south central Minnesota, nestled in the scenic beauty of the Minnesota River Valley, with convenient access to Minneapolis-St. Paul just one hour away.RecruiterBrittany CrowsonEOEAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.Equal opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.