Supply Chain Associate (Order Management)

29 Mar 2024

Vacancy expired!

Supply Chain Associate (Order Management)

BCforward is currently seeking highly motivated Supply Chain Associate (Order Management) for a Minneapolis, MN opportunity.

Job Title: Supply Chain Associate (Order Management)

Duration: Contract

Location: Minneapolis, MN

What Else Will You Do?

Utilize ERP system to create orders and loading documents for multiple commodities, locations, and modes of transport. Ensure accuracy of counterparty, product, destination, and all other relevant data.

Serve as liaison between customers, carriers, sales/procurement, transportation, production, and operations.

Coordinate with multiple departments to assist customers with questions/issues related to contracts, orders, transportation, credit, and scheduling to ensure steady, error-free flow of outgoing/incoming shipments.

Reduce non-value added work performed by Trade Execution team.

Address customer complaints immediately. Process quality claims promptly and provide timely and comprehensive responses to customers. Compile summary reports for management.

Monitor contract performance and order status.

Support prompt execution in accordance with contract terms.

Coordinate with key stakeholders to ensure all deliverables are being met.

Assist with reporting requests.

Apply LEAN or continuous improvement methodology to analyze current state processes.

Develop and implement new or improved procedures to enhance the productivity and accuracy of processes within the department.

Maintain and update process-related reference documents.

What Skills and Experience is Required?

1+ years of experience in Customer Service, Sales Support, or Supply Chain for large professional organization.

1+ years of Enterprise Services experience to include:

o Ability to work well in a team environment; develop and maintain positive working relationships with internal and external customers

o Strong organizational skills, with attention to detail and ability to prioritize workload

o Capacity to think and solve problems independently within a changing environment while being customer focused and building solid relationships

o Strong interpersonal and business communication skills, both written and verbal

o Ability to manage time effectively, make decisions and work independently within a team atmosphere

o Proficient in Microsoft Office Suite of products, including Outlook, OneNote, Teams, Excel, PowerPoint, and Word

Ability to work effectively in multiple information systems and ERP systems

Highly motivated self-starter, able to follow through with tasks/projects to successful completion

What Are Some Nice to Haves?

Associates or Bachelor's degree in Business, Business Administration, Communications, or in a related field

Lean Certification

Experience monitoring and responding to metrics, resulting in a path of continual improvement

Proficient with Microsoft Power BI or similar advanced reporting tools

Previous experience using enterprise resource planning systems (ERP)

SAP experience

Agriculture and/or Energy industry experience

Leading or participating in process improvement projects

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

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Interested candidates please send resume in Word format Please reference job code 198852 when responding to this ad.