Technical User Support Analyst

02 Dec 2024

Vacancy expired!

Job Summary:

Signature Consultants is seeking a Technical User Support Analyst for an opportunity with a client located in Minneapolis, MN.

Responsibilities:

  • Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards
  • Evaluates interfaces between equipment, hardware and software, operational requirements and characteristics of overall system
  • Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities
  • Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage
  • May assist with development and support of IIOT and equipment interfaces
  • May document testing and maintenance of system updates, modifications, and configurations
  • Work on and/or lead initiatives (examples of initiatives include: training, deployment, hardware review, integrations)
  • Acquire and maintain knowledge on all newly purchased and existing supported desktop software, hardware, and systems. Has a broad theoretical understanding of current state-of-the-art hardware and software
  • Assist with the testing of new or upgraded PC software and hardware releases as requested
  • Develop solutions to a variety of complex problems. May refer to established precedents and policies
  • Strong written and oral communication skills, including meeting facilitation, and an ability to explain complex concepts to technical and non-technical staff within the organization

Requirements:

  • 0-4 years of IT or related experience
  • No degree required
  • Experience with three or more of the following: MS Product, remote management tools, active directory administration, virtual private network, web-based applications, TCP/IP
  • Experience administering and troubleshooting Windows desktop operating systems
  • Already possesses or has the ability to obtain a passport

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

  • ID: #23752323
  • State: Minnesota Minneapolis / st paul 55415 Minneapolis / st paul USA
  • City: Minneapolis / st paul
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2021-12-02
  • Deadline: 2022-01-31
  • Category: Et cetera