Whirlpool Builder Support Representative (Full Time)

28 May 2024

Vacancy expired!

Whirlpool Builder Support Representative (Full Time)DescriptionMosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!The Builder Support Representative is responsible for driving the success of Whirlpool Corporation’s diverse products and services for strategic Builder Trade Customer accounts. These include National single-family home builders and are one of the top strategic priorities for Whirlpool Corporation. The Builder Support Representative will actively manage a large geographical region and be assigned Trade Customer accounts, be responsible for growing the customer relationship, and will be measured on customer relationship key performance indicators and sales and training targets. We are seeking individuals that have proven diligence, perseverance and experience cultivating high level relationships with key decision makers of Whirlpool Builder Trade Customers.Essential Job Functions:

Responsible for a geographic territory and call on Builder Trade Customer accounts to build relationships, sell, and train over the Whirlpool product mix, and ensure customer excellence in job completion process

Lead large group trainings of Whirlpool’s strategic builders. Drive essential high-level relationships with Builder Trade Customers through management job site and Design Center. Deliver all product and process trainings and other strategic priorities to help drive sales and ultimately customer satisfaction.

Deliver presentations to educate Builder Trade Customers on clients' key product differentiators, messages, promotions, etc.

Maintain working knowledge of all products to be a subject matter expert and direct questions from Builder Trade Customers related to product issues, allocation and inventory challenges to Support Services Team.

As requested, attend and execute at Whirlpool Builder events, open houses or Builder Trade Customer related activities to educate and train on products key features and offerings

Partner with Local Market Manager to promote seamless sales support to Builder Trade Customers

Miscellaneous duties as assigned

Qualifications

1 - 3 years of customer service or training experience

Experience with new construction building industry, residential single or multi-family construction

Experience with home appliance, specific to either retail, direct, business and/or national retail

Needs to be tech savvy, strong working knowledge of Google G Suite

Exhibit an energetic and enthusiastic attitude and tremendous interpersonal communication skills

Communicate effectively in group presentations and demonstrations

Independent and motivated team player; ability to succeed in a self-directed environment

Possess excellent communication, organization and presentation skills

Ability to work full-time, Monday-Friday

Ability to lift at least 50lbs

Ability to utilize or acquire a cellular device approved by Whirlpool corporation for business communications

Bachelor's Degree preferred

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

Medical, Dental, Vision, and Telehealth

Basic Life Insurance and AD&D

Voluntary Life Insurance

Short Term and Long Term Disability

Flexible Spending Account

Health Reimbursement Account

401(k) match

Legal Insurance

Pet Insurance

Employee Assistance Program

Employee Discount Program

Tuition Assistance Plan

Paid Time Off and Company Paid Holidays

Follow us on the following:Facebook (click here)Instagram (click here)LinkedIn (click here)Mosaic North America is an Equal Opportunity EmployerDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.To Apply: please send resumes to: USRecruiting@mosaic.comBy submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.US: http://acosta.jobs/privacy-policy-us/Canada: http://acosta.jobs/privacy-policy-ca/#MosaicJob Field - Sales, Merch & RetailPrimary Location US-MN-MinneapolisShift Day JobJob Posting May 27, 2023, 8:53:16 PMJob Number: WPxBSRMINMN23

Full-time