Sr Mgr Business Operations

About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThis role manages capital controls for Enterprise Operations. The role includes budget management, prioritization, progress reporting, team metrics, performance indicators, financial results and forecasts. Will meet/present to Executive level management to represent the team's performance, financial, and unit results and forecasts. Position will also work cross-functionally with other operational and support groups including AMO, Sales, Architecture/Engineering, Planning, Product, Service Delivery, and Finance. This role will also lead our Operations materials supply chain management team, responsible for timely processing and delivery of materials for network capacity augments. This is a specialized role requiring deep understanding of metrics and analytics with a background in forecasting and trend analysis. This role will have an opportunity to help transform how we manage capital allocation and gain exposure to many parts of the business with leadership interaction.The Main ResponsibilitiesPerformance Analysis and Forecasting including key metric dashboards

Financial Reporting and Forecasting for completed disconnects

Financial Reporting and Forecasting for parallel services

Financial Reporting and Forecasting for re-rate impacts and follow on activity

Financial Reporting of associated costs (e.g. capacity augment) and waived fees (e.g. building extensions, porting)

Lead the capital budget reporting processes, ensuring data accuracy, transparency, and enabling real-time decision-making.

Work closely with key stakeholders, including FP&A, Operations, and senior leadership, to prioritize projects based on strategic impact, resource availability, and operational needs.

Collaborate with operations owners to monitor capital budgets, generate a forecast, and analyze variances to ensure effective cost management.

Conduct post-mortem analysis on completed projects, providing actionable insights and metrics to guide future capital investments.

Supervise and mentor a team of finance professionals, fostering a culture of collaboration, continuous improvement, and accountability.

Develop and implement frameworks to measure the effectiveness and efficiency of capital expenditures, ensuring alignment with corporate goals.

Provide clear and concise financial reports and presentations to senior management, highlighting key trends, risks, and opportunities.

Provide leadership to the Materials supply chain team – manage escalations, change management, and readout on performance metrics

What We Look For in a Candidate

Bachelor’s degree in Finance, Accounting, or related field; MBA or CPA preferred.

8+ years of progressive experience in finance roles, with a strong emphasis on capital budgeting, financial reporting, and analysis.

Demonstrated leadership experience, with the ability to manage teams and collaborate across multiple business units and functions.

Proven ability to develop and implement financial frameworks and processes that drive organizational change and impact.

Strong communication and presentation skills, with the ability to influence stakeholders at all levels of the organization.

Required Knowledge: SAP, PowerPoint, Excel modeling, PowerBI

Preferred Knowledge: Netbuild, Fireworks, SQL

CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$111480 - $148630 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.$117340 - $156450 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.$123210 - $164280 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.$129080 - $172100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.What to Expect NextBased on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.Requisition #: 336339Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.Application Deadline01/11/2025