Billing Coordinator

BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose: This position is responsible for performing professional accounting duties of the customer billing process. This includes reviewing contracts and setting up contracts in the billing system, performing annual calculation for escalation and updating amendments to contract module, producing invoices, communicating with field personnel to obtain data and approvals for the billing data, analysis of financial data of a complex nature and reconciliation of various accounts associated with the billing process.Primary Duties/Responsibilities: Is assigned a workload and responsibility for a specific list of contracts and associated Profit Centers and is a key point of contact and liaison for contract field personnel for billing matters.Reviews and analyzes contracts for billing specifics such as fixed fees, expense reimbursement limits, pass-through, account management and other billing and revenue streams.Identifies contract amendments and annual reconciliation and rate escalation contract provisions.Enters contracts and amendments and escalation provisions into billing system.Produces monthly customer invoices for fixed fee and variable components timely and accurately.Processes credit memos and billing adjustments where applicable.Reconciles related general ledger accounts associated with the billing process, including accrued unbilled revenue and deferred revenues, while considering billing timing required by contract (in advance, in arrears, same month) and timing of actual billing to clients.Maintains internal control compliance for specific, key controls within the billing processes.Coordinates with Project Leaders and Admins to clarify missing data or reconciling items, to obtain required approvals for billing, respond to customer inquiries, etc.Utilizes various software applications to perform job duties, including PeopleSoft, Coupa, SAP, Business Explorer, Excel, Word, Insight Portal (WebFOCUS), ImageNOW, Google Suite (Gmail, Calendar, Contacts, Groups, Drive, Hangouts, Docs, Sheets).Understands flow of billing data and reconciles interfaced systems (Coupa to PeopleSoft, Coupa to SAP, SAP to PeopleSoft and PeopleSoft to SAP).Has knowledge of accounts payable transaction processing and related Veolia systems as related to Limit and Pass-Through expense billing processes.Assists Project Leaders and Admins with annual limit reconciliation needs, including reports of data, reconciliation and compilation of fiscal year amounts and rollovers between fiscal years.Coordinate with Finance team, both Shared Services Center personnel who handle accounts receivable processing, and Business Line (M&C Water) Finance who have contract specific knowledge and experience to help interpret and confirm billing matters.Provides excellent customer service to internal and external customers in phone and email communications and ensures that interaction provides a high quality of service and professionalism.Cross-trains with others as assigned.Assist others in department as necessary in the spirit of teamwork and cooperation, common goal orientation, and continuous process improvement by sharing best practices.Completing special projects as required and other duties as assigned.Work Environment:Spends most of time in an office environment.Possible Work Hazards: Must take care in moving or lifting office supplies. Infrequent exposure to plant hazards including noise, heavy equipment, fumes and chemicals.