Clinical Nurse Coordinator (Hybrid)

THE POSITION:The Clinical Nurse Coordinator (CNC) for serves as a clinical case manager for patients and caregivers. The CNC is a clinical resource for patients and families, and provides education on specific disease states, lifestyle impact and lifecycle/age specific considerations.  The CNC will work with other team members to help patients be successful with their prescribed therapies. The CNC helps to determine which patients need assistance in improving medication adherence and devises strategies to accomplish this. Establishing regular contact with the patients is essential to the position.ESSENTIAL DUTIES AND RESPONSIBILITIES:Our employees are tasked with delivering excellent business results through the efforts of their teams.These results are achieved by:Provide overall clinical case management services to patients and caregivers, develop 1:1 relationshipsEnsure all assigned patients are contacted on a regular basis, adapt frequency based on at risk patient assessmentsAssist patients and caregivers in the understanding of care and treatment plansAssist patients and caregivers in overcoming identified barriers and connect to available manufacturer, and EVERSANA community resourcesCollaborate with pharmacists and members of the care team to improve patient adherence to prescribed treatment planDelivery of superior nursing service and clinical educationAll other duties as assignedReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.EXPECTATIONS OF THE JOB: Eligible for a hybrid work schedule (2 days/week remote) after first 90 daysInterface between program patients, payers, and health care providers to ensure quality nursing services are delivered to patients.Follow up with program patients to proactively support patient carePerform patient/family education about disease state, management/plan of care, medication use and side effects, lifestyle and lifecycle considerations and resourcesCoordinate with Pharmacists, PSCs and reimbursement team to support patient medication needsManage adverse events reporting according to SOPProvide support for recommended lifestyle modifications10% travel may be requiredThe above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.An individual in this position must be able to perform the expectations listed above successfully.