Manage all aspects of new owner accounts until deals are finalized and paid in full.
Perform daily closing and deeding responsibilities with accuracy and compliance.
Liaise with internal teams during rescission and pending payment periods.
Review and modify contract terms with new owners as needed to secure the sale.
Contact new owners during rescission to provide assistance and answer questions.
Maintain detailed statistical records of closings, including rescission rates, rewritten deals, and
delinquency metrics.
Exercise authority to adjust payment arrangements within Sales guidelines.
Apply discretion to deviate from standard procedures when necessary to save the sale.
Collaborate with Sales and Deeding Directors to revise agreements and implement strategies to
optimize closing percentages.
Communicate effectively with owners and internal departments throughout the closing process.
Attend training sessions and departmental meetings as required.
Other duties as assigned.