What You'll Be Doing:As General Manager of our Rock Hill location, you will be responsible for the following key duties and responsibilities:Direct store operations: Oversee all store operations during assigned shifts, ensuring adherence to established standards and maintaining smooth, efficient operations.Manage financial operations: Supervise inventory management, cash handling, and financial reconciliation to maintain profitability and operational efficiency.Lead and develop team members: Direct, motivate, and manage your team through clear communication, constructive feedback, and recognition of performance achievements.Build organizational capacity: Recruit, train, and develop staff members to create a workplace where all employees feel valued and supported.Maintain quality standards: Enforce strict standards for food preparation, product handling, and customer service to ensure consistent excellence.Optimize scheduling: Develop and implement scheduling systems that maintain appropriate staffing levels while controlling labor costs.Analyze operational data: Review sales metrics, market trends, and operational performance data to identify opportunities for improvement and growth.Execute marketing initiatives: Develop and implement local marketing campaigns and promotional activities to drive customer acquisition and retention.Ensure compliance and safety: Maintain store cleanliness, equipment maintenance, and adherence to all health and safety regulations.Control inventory: Process orders, coordinate deliveries, and maintain optimal inventory levels.Resolve customer issues: Address customer inquiries and complaints with professionalism and care to ensure positive customer experiences.Maintain documentation: Ensure accurate and timely completion of reports, records, and required paperwork.Operate systems and equipment: Demonstrate proficiency with point-of-sale systems and restaurant equipment.Model professional standards: Demonstrate reliability, punctuality, and professional conduct to set expectations for your team.Identify leadership potential: Recognize and support high-potential team members for advancement opportunities.