Westgate Resorts is seeking a dedicated and service-oriented Housekeeping Director to lead 2 direct reports and 60 team members. Individual will possess strong financial acumen, and analytical skills.  Individual will drive department's operations to achieve or exceed the resort’s financial goals, while maintaining the highest standards of cleanliness and guest satisfaction. They will exhibit strong leadership skills, inspiring and coaching team members to bring their best to work every day. Individual will plan and execute initiatives, projects, and tasks with a strong attention to detail, ensuring all efforts align with the resort's service standards and objectives.Job Responsibilities:Drive department’s operations to achieve or exceed the property’s financial goals and objectives understanding their impact on the resort's successReviews staffing levels regularly to ensure the guest service standards, operational efficiency, and financial objectives are consistently metUtilize all available on-the-job training tools to effectively train new room attendants and provide ongoing, follow-up training as neededEnsure policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to company standardsParticipates in interviewing and hiring process, selecting team members with the appropriate skills and qualificationsMaintain the highest levels of quality throughout the resort by implementing innovative strategies that uphold superior cleanlinessGuarantee daily adherence to the resort’s service standards resulting in exceptional guest satisfactionLead, coach, teach, develop, and mentor the housekeeping teamMaximizing the resort’s profitability by utilizing financial tools and strategies to improve department profitability, control departmental expenses, and increase productivityLead and actively participate in team efforts to achieve established goals while fostering a culture of collaboration and cooperation among team membersCoach leaders and team members on complex issues by breaking them down into manageable components, exploring alternatives, evaluating their potential outcomes, and securing agreement from key stakeholders before making critical decisionsPlan effectively by gathering relevant information, assessing needs, and ensuring appropriate staffing for specific initiatives, projects, and tasksDevelop and deliver information and ideas in a compelling and persuasive manner, interpreting verbal and non-verbal cues, and demonstrating active listening to ensure clear understanding and engagementOther duties as assignedThis individual must possess and adhere to the following core values:Integrity – Doing the right thing when no one is looking.Passion – Creating a positive impact.Work Ethic – Taking pride in your work.