IT Support Specialist

The IT Support Specialist will provide basic technical assistance to employees, help troubleshoot computer and software issues, and ensure that company systems operate smoothly. Responsibilities include:Assist employees with computer, software, and network issues.Install, configure, and update computer systems and applications.Troubleshoot technical problems and provide solutions.Help manage user accounts, passwords, and system access.Maintain IT equipment and keep records of technical issues.Provide friendly technical support through email, chat, or phone.Escalate complex technical issues to the appropriate IT team.