IT Support (Tier 1)

27 May 2023

IT Support (Tier 1)

Location: Kansas City, MO

Duration: Full-Time/Direct Hire

Salary: 50 - 55k annually Kelly Technology is currently recruiting for a Tier 1 IT Support Specialist to work 100% on-site in Kansas City, MO. The ideal candidate will have strong deskside support experience in a Windows environment. Candidates should also have general Network fundamentals including managing networked devices, connectivity and familiarity with network switches, routers, firewall, and servers. If you're passionate about driving tomorrow's technological innovations and are ready to take the next step in your career, trust The Experts at Hiring Experts.

Salary/Pay Rate/Compensation

:50 -55k annually

Summary The IT Tier I position is responsible for assessing and troubleshooting computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users, supporting day to day IT operations, managing the office network, and working in IT operations with our satellite offices as instructed. This individual must also be able to multitask effectively and maintain our network reliability.

Duties /Responsibilities Understanding of IT to resolve technical as well as functional issues as directed by Senior IT personnel. Research new technologies to apply to the organization in the most efficient manner. Adheres to direction from IT to perform job duties while adhering to the schedule & scope. Administrates phone system, data network, security system, video surveillance, and access control as instructed by Senior IT personnel. Maintains user access control, printer issues, connectivity issues and other day to day user issues. Participates in IT meetings. Updates project plans for IT projects including objectives, technologies, systems, information specifications, schedules. Confers with IT personnel to identify problems. Assists in specialist projects as requested by Senior IT personnel. Participates in meetings, workshops, and seminars for the purpose of conveying and/or gathering information required to perform job functions. Deploys desktops, laptops, monitors, phones, and peripherals as instructed by Senior IT personnel. Troubleshoot and repair malfunctioning IT managed equipment such as desktops, laptops, phones, etc. Manages documentation for IT department as necessary. Performs other duties as assigned.

Minimum Qualifications High School diploma or equivalent with 1 - 2 years' related IT experience or equivalent combination of education and experience required. Windows Server 2008/2012 Ability to use general office equipment and general computer proficiency Hands on experience of installing IT hardware and software Familiarity with network switches, routers, firewall, and servers Strong telephone, written and verbal skills Experience with IT operating systems: Windows, and otherwise

What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry - even if this position doesn't work out, you're still in the Kelly Technology network. That means our team of expert technology recruiters will have access to your profile, making your opportunities limitless.


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Why Kelly ® Technology? Looking to put your tech expertise to work on today's most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you'll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world's most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, make an impact, and grow your tech career.

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Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

  • ID: #50007278
  • State: Missouri Kansas city 64030 Kansas city USA
  • City: Kansas city
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-05-27
  • Deadline: 2023-07-25
  • Category: Et cetera