Laboratory Services Manager

Job Description:LABORATORY SERVICES MANAGER Full-Time, Monday-FridayIn-Person or Hybrid OptionsLocation:

Springfield, Missouri (preferred)

Columbia, Missouri

Kansas City/Independence, Missouri

St. Louis/St. Charles, Missouri

Kirksville, Missouri

Job Summary:

Join our team as a Laboratory Services Manager, where you'll lead and oversee laboratory operations, ensuring compliance with regulatory standards and accurate test processing. With a strong leadership presence and in-depth knowledge of laboratory practices, you'll drive strategic planning, quality assurance, and financial management. Collaborate with healthcare providers, develop long-term strategies, and foster a culture of continuous improvement.

The Laboratory Services Manager position offers…

Highly Attractive Salary and All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

Paid Time Off - 29 days per year including vacation & holiday pay

Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Career Advancement - We focus on upward career mobility for our employees

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Essential Job FunctionsLeadership & Management:

Provide strategic direction and leadership to the organization.

Oversee the training, and performance evaluation of staff providing laboratory services.

Develop and implement laboratory policies, procedures, and protocols to ensure efficient and high-quality operations.

Quality Assurance & Compliance:

Ensure compliance with all local, state, and federal regulations, including CLIA, CAP, and OSHA standards.

Oversee quality control and quality assurance programs to maintain the highest standards of accuracy and reliability in test results.

Conduct regular audits and inspections to ensure laboratory operations meet regulatory and accreditation standards.

Financial Management:

Develop and manage the laboratory’s budget, including cost control, and resource allocation.

Oversee the procurement of laboratory supplies and equipment, ensuring cost-effective purchasing while maintaining quality.

Monitor laboratory billing and coding practices to ensure accurate and timely reimbursement.

Operational Oversight:

Oversee the daily operations of the laboratory, ensuring timely and accurate processing of laboratory tests and results.

Maintain any laboratory information systems (LIS) and other technologies to enhance laboratory efficiency and data management.

Collaborate with other departments and healthcare providers to optimize laboratory services and support patient care.

Strategic Planning & Development:

Develop and implement long-term strategies for laboratory growth and development, including the introduction of new technologies and services.

Stay abreast of industry trends and advancements in laboratory science and incorporate them into laboratory practices.

Foster a culture of continuous improvement and innovation within the laboratory.

Communication & Collaboration:

Serve as the primary liaison between the laboratory and external entities, including regulatory agencies, accrediting bodies, and healthcare providers.

Communicate effectively with senior management, providing regular updates on laboratory performance, challenges, and opportunities.

Collaborate with clinical teams to align laboratory services with the overall goals of the healthcare organization.

Knowledge, Skills, and Abilities:

Strong leadership and management skills with the ability to motivate and guide a diverse team.

In-depth knowledge of laboratory operations, regulatory requirements, and quality assurance practices.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.

Strong problem-solving abilities and a strategic mindset.

Proficiency in laboratory information systems (LIS) and other relevant technologies.

Experience and Education Qualifications:

Bachelor’s in Laboratory Science, Medical Technology, Biology, Chemistry, or a related field.

Master’s degree preferred.

A business management degree in addition is advantageous and preferred.

Certification from a recognized professional body, such as ASCP, or eligibility for such certification.

Minimum of 3 years of experience in a clinical laboratory setting, with at least 1 year in a management or leadership role.

Employment Requirements:

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

Completion of New Hire Orientation at the beginning of employment.

All training requirements including Relias at the beginning of employment and annually thereafter.

Current driver’s license, acceptable driving record and current auto insurance.

Keywords: Laboratory Services Manager, Laboratory Operations, Leadership, Quality Assurance, Behavioral Health, Regulatory Compliance, Financial Management, Strategic Planning, Healthcare, Medical Technology.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.Burrell is a Smoke and Tobacco Free Workplace.About BrightliBrightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.Brightli Snapshot

200 locations

4 states

19 subsidiaries and/or affiliates

5k+ employees