Medical Assistant Sr - Transition in Care

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.Position in this function is working to assist OMG providers in providing accurate information for inpatient stay follow up. The MA serves the patient and the provider by ensuring comprehension of and compliance with discharge instructions in order to reduce emergence department visits and rehospitalizations, improving post-discharge health outcomes and decrease health care expenditures.Primary Responsibilities:

Obtains relevant information within the Peace Health/Sacred Heart and McKenzie Willamette Medical Center EMR on a daily basis and identifies patients needing follow-up. Obtains medical records from out of area inpatient facilities. Tracks patients discharged to Skilled Nursing Facilities and acquire patient records when discharged from SNF in order to perform TOC medication reconciliation

Maintains current knowledge of disease processes and follows up with patients to reconcile medications and assess the need for further assistance and appointments. Consults with RN, AP or Physician when appropriate

Takes initiative to problem solve and research within the hospital systems and Oregon Medical Group EMR when required and appropriate

Works efficiently within EPIC, charting all patient contact accurately and succinctly within the EMR, maintaining strictest confidentiality

Performs medication reconciliation, documenting changes accurately

Schedules hospital follow up visits as needed complying with organizational goals and patient needs

Responds to incoming phone calls, places outgoing calls and refers if necessary

Identifies patients meeting criteria for Case Management follow up and notifies CM

Performs other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High school diploma or equivalent

MA Certification from the AAMA, NCCT, NHA, or RMA required, or the ability to obtain certification within 60 days of hire

Healthcare provider level CPR/BLS certification

5+ years of Medical Assistant experience

Preferred Qualification:

Experience with electronic medical record systems

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment