Operations Specialist II

V-Soft Consulting Group, Inc
Saintlouis, MO
29 Mar 2024

Vacancy expired!

Operations Specialist II

Primary Location: Saint Louis, Missouri Hybrid partial remote work from home.Only local candidates will be considered. V-Soft Consulting is currently hiring for an

Operations Specialist II for our premier client in

Saint Louis, Missouri.

WHAT YOU’LL NEED:

Technical Requirements and Certifications »
  • Certification Preferred: i.e., MCSA, RHEL, VMware, Dell.

Education and Experience »
  • Associate degree Preferred.
  • 2+ years of relevant experience.
  • ServiceNow ticketing system knowledge preferred.
  • Must have strong knowledge of one or more of the following: Windows Server, Linux, Storage and Backup, VMware.

Knowledge, Skills and Abilities »
  • Should possess skills in Customer Service, Sense of Urgency, Decision Making, Enterprise Application Systems, Problem Solving, Teamwork and Technical Troubleshooting.

WHAT YOU’LL DO:

Job Responsibilities:
  • Digital Commander Center Agents are responsible for the server patching using a variety of tools including Satellite, Ivanti and Tanium.
  • The Digital Commander Center Agent manages the daily operations and support of the core enterprise infrastructure.
  • Agents are also responsible for monitoring, alerting and triage on core infrastructure including network related events.
  • Agents provide support for client's Storage and Data Protection systems, perform file and system restores and triage issues with storage related issues.
  • Agents are expected to provide phone support, updating customers and vendors that call in and providing top notch customer service to customers.
  • Agents provide cross team collaboration to maintain and foster an environment that encourages teamwork.
  • Command Center Agents are responsible for monitoring, troubleshooting and resolution of incidents for Windows, Linux and HPUX servers.
  • Command Center Agents also support various reporting and compliance work necessary to meet regulatory and safety needs of the company.
  • Support of the server infrastructure utilizing VMware, RDP, DNS and Ops Bridge monitoring.
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. For more information or to view all our open jobs, please visit or call .
  • ID: #49579848
  • State: Missouri Saintlouis 63101 Saintlouis USA
  • City: Saintlouis
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-03-29
  • Deadline: 2023-05-27
  • Category: Et cetera