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Description
Translates business problems into technical features and design. Monitors the technical maturity of the product compared to standards and guidelines, prioritizing technology enhancements to ensure a sustainable, reliable, and d Provides clarity and detail necessary for product development to succeed Interpret technical and business objectives and challenges, and articulate solutions Ensure that the team always has an adequate amount of prior prepared tasks to work on Plan and prioritize product feature backlog and development for the product Define product vision, road-map and growth opportunities Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Work closely with Product Management to create and maintain a product backlog according to business value or ROI Enable technology solution design and implementation working with Product Managers, Solution Architects, Engineering Architects, Internal / External API customers, Software Engineers, Automation Engineers and Testers The HM is specifically looking for the following experience in a candidate: 1) Strong AWS Connect background (not Azure). 2) Contact Center background supporting large seat call center 5k+. 3) Good facilitator. 4) Has completed a transformation and/or migration to connect. 5) Resiliency understanding and planning. Requirements Required Skills/Experience: AWS Connect- CRM- Contact Center 1. User Experience and Technical Design essential. 2. AWS - guide engineering teams to define, develop, deploy, and operate large-scale applications and distributed cloud services to deliver an immersive experience for customers 3. Organize, execute, and assist with team activities Preferred Skills/ Experience: 1. Work closely with high level external partners and maintain detail oriented working relationships 2. Large scale migration effort 3. Creative thinker- Visionary Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.- ID: #49530065
- State: Missouri Clayton 63105 Clayton USA
- City: Clayton
- Salary: $70.00 to $85.00 hourly
- Job type: Permanent
- Showed: 2023-03-24
- Deadline: 2023-05-22
- Category: Architect/engineer/CAD