Senior Identity Engineer- CyberArk

job summary:

• Configure software programs based on business requests and/or requirements (i.e., Add new integrations following standard patterns)
• Expanded support of the analysis, design, coding, testing, configuration and modification of Solution projects and/or products or enhancements using various programming languages, technologies and development methodologies
• Major role on upgrades, product fixes/patches, new integrations

• Develop and/or script to build connections to or gather information from systems,
• Add features, modify user interface, etc.
• Maintain appropriate security access and protection, in compliance with existing security policies and best practices
• Awareness of and adherence to all compliance/regulatory frameworks (i.e., SOX, NERC, etc.)
• This role will also liaison with other digital teams and be a technical contact for vendor relationships

• Manage, maintain, and monitor IAM application environment and tools, ensuring the systems stay current and are running efficiently, including applying appropriate tuning and updates as necessary
• Third Tier support - Assist the P1 and P2 team members with incidents that require more advanced troubleshooting
• Advanced troubleshooting/diagnosis of issues
• Participate in Problem Management investigations
• Act as the Technical Lead for critical incident calls
• Begin to work with vendor Engineers and support

• Aware of security and compliance requirements at Ameren
• Design, code and configure applications to meet NERC CIP requirements, Ameren Identity Policies and other security and compliance requirements

• Begin to take ownership of documentation - user documentation, service desk, any development/coding/scripts, support documentation
• Complete technical documentation for testing, QA, training, troubleshooting, operating, and/or procedures for installation and maintenance
• Begin to enforce the documentation requirements

• Primary interaction resource point w/product and services vendors
• Bring IAM process / technology SME expertise across a broad range of areas to enable vendor success
• Lead IAM Ameren/Vendor design and project meetings - clear understanding of roadmap requirements
• Broad product/service vendor project responsibility and ownership - a central resource for vendors to understand requirements and Ameren context
• Primary vendor engagement role - STRATEGIC / ACCOUNTABLE PARTNER

• Coach less experienced co-workers and provides feedback to enhance skills, and knowledge
• Mentor less experienced co-workers

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors