ServiceNow Engineer - Event Management job vacancy

Vacancy expired!

Company Federal Reserve Bank of Richmond

The Richmond Fed is the proud home of the Federal Reserve's National IT organization-a nationwide team delivering technology solutions and support across the Federal Reserve System. Many National IT employees are located in Richmond, while others are based across the U.S. at other Federal locations.When you join our team, you'll become part of a culture that welcomes differences, cares about our communities, and empowers each other to lead from where we are to make things better. Bring your passion and we'll provide challenging and purposeful careers in a variety of fields, opportunities to grow and a wide range of benefits and perks that support your health and wealth. It's all part of what makes #MyRichmondFed a great place to work!

We are seeking an experienced ServiceNow Event Management engineer that is familiar with the full life-cycle of the product - experience with adding base features, customized/enhanced workflow and the integration of new alarm sources. In this position, the engineer would be augmenting an existing event management group to assist in all day-to-day activities including vendor support/management and customer interactions. Has proven skills on technical implementations and strong development background and strong technical consulting skills on ServiceNow platform and ITOM/Event management. Define, at an architectural and design level of detail, technical solutions aligned with our clients' business problems and ServiceNow Implementation Best Practices.

What You Will Do:

ServiceNow focused ITOM work with Event Management
Ensure critical alerts are processed and incidents generated
Build ServiceNow event management rules/workflows for VMWare
Build ServiceNow event management rules/workflows for Windows SCOM
Build ServiceNow event management rules/workflow for Dynatrace
Build ServiceNow event management rules/workflow for Netcool Omnibus
Build ServiceNow event management rules/workflow for various other server/database platforms
Network and server monitoring

Qualifications:

At least three years of experience with ServiceNow Event Management or equivalent event management solutions including creating new workflows utilizing automations, creating new workflows utilizing impact policies, and creating new integrations
Ability to take a customer through the full life cycle of ingestion, from initial contact to production
Experience working on a multi-tier environment
Experience with Netcool Omnibus a plus
3 years of experience with JavaScript
Understanding of the technical details of syslog, SNMP, and REST API
At least one year of UNIX system administration
Understanding and ability to work within a Scrum/KANBAN/Agile environment
Understanding and ability to work within CI/CD

Discover the Reason Why So Many People Love It Here!

When you join Federal Reserve's National IT organization, not only will you find a challenging and purposeful career, you'll also have access to a wide range of benefits and perks that support your health and wealth, including:

Great medical benefits
Pension and 401(k) with employer match
Paid time off
Tuition reimbursement
Employee resource networks
Paid volunteer leave
Flexible work options
Onsite amenities that make working here fun

Other Requirements and Considerations:

Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
If you need assistance or an accommodation due to a disability, please notify rich.recruitment@rich.frb.org.
Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status.
The national hiring range for the ServiceNow Engineer is $87,500- $143,000 annually. For candidates in certain markets (Boston, MA; Chicago, IL; Los Angeles, CA; New York City Metro Area, Philadelphia, PA; San Francisco, CA; Seattle, WA), the listed hiring and salary ranges may be adjusted based on your geographic location.
Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications.
Applications are reviewed on a rolling basis. Interested candidates are strongly encouraged to apply by January 23, 2023.

Full Time / Part Time Full time

Regular / Temporary Regular

Job Exempt (Yes / No) Yes

Job Category Information Technology

Work Shift First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

ID: #49296608
State: Missouri Kansas city 64101 Kansas city USA
City: Kansas city
Salary: USD TBD TBD
Job type: Permanent
Showed: 2023-02-19
Deadline: 2023-04-19
Category: Et cetera