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Applies GMP/GLP in all areas of responsibility, as appropriate Demonstrates and promotes the company vision Regular attendance and punctuality Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual Develop and implement operational improvements Coach, train and develop others within the group with respect to their personal development and effective implementation of operation improvements Coordinate workflow and perform daily monitoring to meet TAT Conducts semi-annual performance reviews, interview applicants, keep training records up to date for assigned employees, and evaluate succession plans in preparation for growth. Conduct and address problems, concerns and performance issues. Coach and develop individual and team to maximize performance. Foster motivation and morale Monitor and approve employees’ time worked through time-entry system. Support and promote company policies and procedures. Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs. Continually evaluate systems and processes to help improve overall productivity and quality. Support writing investigations and strengthen technical writing skills. Monitor direct reports work. Demonstrate knowledge of regulatory requirements as they relate to department. Perform and/or assign other duties as required to ensure smooth operation of department. Perform all functions in support of and in compliance with all state and federal employment regulations. Conducts all activities in a safe and efficient manner. Ability to complete assigned tasks without direct supervision Responsible for the direct management of the non-leadership employees in the department.Ability to exercise independent judgment and make decisions Ability to perform under stress and/or in emergencies Ability to perform in situations requiring speed, deadlines or productivity quotas Ability to understand, remember and follow verbal and written instructions Ability to deal with people under adverse circumstances Ability to interact appropriately with a variety of individuals including coworkers and clients Performs other duties as assigned